At a Glance
- Tasks: Convert enquiries into travel bookings while providing exceptional customer service.
- Company: Join a dynamic sales team at a leading travel company in Ormskirk.
- Benefits: Competitive salary of £27,000 and opportunities for growth in the travel industry.
- Other info: Flexible shift patterns and a supportive team environment await you!
- Why this job: Combine your passion for travel with sales skills to create unforgettable experiences.
- Qualifications: Experience in customer-facing sales roles, preferably in travel or hospitality.
The predicted salary is between 27000 - 27000 £ per year.
Location: Ormskirk, Lancashire (Office-Based)
Salary: £27,000 per annum
Working Hours: Required to work shift patterns across a 7 day period which are based across: Monday-Friday: 9am-7pm, Saturday: 9am-5pm and Sunday: 10am-4pm. Across a typical 12 week working rota, it would be expected that any successful candidates would work the following: 20 late shifts (10.30am-7pm) and 8 weekend days - these could be individual Saturdays/Sundays or full weekends, with a full weekend counting as 2 of the 8 days.
About the Role
We are recruiting for a Travel Sales Consultant with our client based at their head office in the Ormskirk area to join their dynamic sales team. The key responsibility of this role will be to convert enquiries into confirmed travel bookings and doing so by promoting the company’s unique selling points. This role will suit someone that can perfectly match exceptional customer service and driving revenue via exceptional sales activity.
Key Responsibilities
- Respond promptly to incoming enquiries via phone and e-mail communications whilst delivering an exceptional service and personalised recommendations.
- Promote the full range of destinations, tours and packages on offer, with the idea of up-selling at all times.
- Proactively follow up on all open enquiries with prospective customers - this will include maintaining contact until bookings are secure and ensure any concerns are answered with a solution orientated approach that protects customer relationships.
- Overcoming any objections from new customer enquiries that may require offering other suitable alternatives that would meet customer requirements.
- Liaising with alternative departments (operations, aviation and product) to finalise travel arrangements.
- Build up a strong rapport and trust with customers that then encourages repeat bookings and potential customer referrals.
- Working well with the sales team in contributing to team sales targets and monitoring personal KPIs.
- Keeping fully up to date with the company’s products, destinations and pricing.
- Sharing customer insights and market trends with the wider team.
What We’re Looking For
- Experienced in a customer facing sales role - this ideally would be within the travel or hospitality sector although this is desirable.
- A sales background that has required working towards targets and KPIs.
- Experienced in handling objections.
- Comfortable in making outbound calls and experienced in taking inbound calls.
- It would also be desirable for the right candidate to have a passion for travel and an eagerness to grow and learn within the travel industry.
If this sounds like the perfect role for you then please submit your CV.
Travel Sales Consultant in Preston employer: Aspire Recruitment
Join our dynamic team at a large medical centre in North Liverpool, where we prioritise employee well-being and professional growth. As a Medical Receptionist / Care Navigator, you will benefit from a supportive work culture that values collaboration and compassion, alongside opportunities for skill development in a fast-paced healthcare environment. Enjoy a flexible part-time schedule with competitive pay, making it an ideal role for those seeking meaningful employment while contributing to the community's health.
StudySmarter Expert Advice🤫
We think this is how you could land Travel Sales Consultant in Preston
✨Get Involved in Local Travel Events
Join local tourism fairs or travel expos in your area. These events are a treasure trove for networking, and you can often meet hiring managers from companies like Aspire Recruitment who are looking for fresh talent for roles like Travel Sales Consultant.
✨Showcase Your Travel Know-How
Create a travel blog or use social media to share your experiences and insights about different destinations. This can help you stand out to recruiters in the travel industry, demonstrating your passion for the sector and your ability to engage with an audience.
✨Connect with Alumni from Your School
Check out alumni groups linked to the travel and tourism sectors. Often, these connections can lead to inside info about opportunities at companies like Aspire Recruitment and give you a leg up for your Travel Sales Consultant application.
✨Don’t Shy Away from Cold Emails
If there's a dream company you want to join, don’t hesitate to send a friendly email to their HR or recruitment team. Express your interest in their vision and mention that you’re keen on any Travel Sales Consultant openings they might have. It's a bold move, but it might just pay off!
We think you need these skills to ace Travel Sales Consultant in Preston
Some tips for your application 🫡
Show Your Passion for Travel:In the travel and tourism industry, your love for exploration and different cultures should shine through in your application. Make sure to share personal anecdotes or experiences that highlight your enthusiasm for travel—this can really set you apart when applying for the Travel Sales Consultant role at Aspire Recruitment.
Highlight Your Customer Service Skills:Customer service is king in travel and tourism. When detailing your work experience, focus on situations where you provided outstanding service or resolved customer issues, as this demonstrates your ability to ensure client satisfaction. Include specific examples in your CV to show that you're ready to face the challenges of the Travel Sales Consultant position at Aspire Recruitment.
Keep Your CV Travel-Themed:When it comes to CV conventions in the travel industry, think of including any relevant certifications or training you've completed, like first aid or tour guiding courses. If you've travelled widely yourself, don't hesitate to mention that—it's all about showing your background fits the globetrotting vibe of Aspire Recruitment.
Craft a Compelling Cover Letter:Your cover letter should not only explain why you're a great fit but also reflect your personality! Use this space to express what excites you about the travel sector and how you can contribute to Aspire Recruitment's adventures. Share any unique perspectives or ideas you have to enhance the travel experience, especially as a full-time Travel Sales Consultant.
How to prepare for a job interview at Aspire Recruitment
✨Show Off Your Travel Knowledge
For a role in travel and tourism, it’s vital to demonstrate your knowledge of different destinations, cultures, and travel trends. Brush up on popular destinations and recent changes in travel restrictions. We suggest bringing some interesting travel stories or experiences to share—this can help you connect personally with the interviewer!
✨Prepare for Customer Scenarios
Expect to be hit with customer service scenarios during the interview. They might ask how you'd handle a challenging traveller or resolve a booking issue. Think of a few real-life examples from your experiences, even if they’re just from customer service roles. This will show that you're ready for the field and have the right mindset to tackle on-the-ground challenges!
✨Highlight Your Flexibility and Passion
In a full-time travel position, there are often irregular hours and spontaneous travel opportunities. Be sure to convey your flexibility and willingness to embrace the unpredictable nature of this industry. Let’s showcase that enthusiasm for travel and how it drives your decision-making!
✨Know the Tools of the Trade
Get familiar with travel booking systems and tools, such as Amadeus or Sabre. If you have experience using any specific software or even social media for travel promotions, bring that up! We want to show that you can hit the ground running and adapt quickly to their processes at Aspire Recruitment.
