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- Tasks: Coordinate repairs and maintenance, ensuring excellent customer service and efficient scheduling.
- Company: Established housing provider with a focus on community and support.
- Benefits: Competitive pay, full-time hours, and a chance to gain valuable experience.
- Why this job: Join a dynamic team and make a real difference in people's lives through effective planning.
- Qualifications: Strong admin skills, ability to prioritise, and experience in handling customer queries.
- Other info: Fast-paced environment with opportunities for immediate start and short-term work.
The predicted salary is between 11 - 18 £ per hour.
Temporary Role - 2 months
£14.76 p/h
Full Time Monday to Friday 9am to 5pm
35 hour working week
Fully office based - no hybrid
Stretford
We're recruiting on behalf of a well-established housing provider for an experienced Planner to join their busy Property Care team. This is a fantastic opportunity for someone who enjoys coordinating people, solving problems, and delivering excellent customer service in a fast-paced environment.
This role is central to ensuring that repair and maintenance work is delivered efficiently, safely and with great communication keeping both operatives and customers supported throughout the process.
As the Planner, you will play a vital part in the daily running of the repairs service, including:
- Delivering appointment scheduling for field operatives, ensuring maximum efficiency and customer satisfaction.
- Supporting delivery of day to day, voids, emergency and cyclical repairs, ensuring accurate and timely record keeping.
- Engaging daily with customers, operatives, contractors and suppliers to maintain excellent service levels.
- Responding to enquiries, handling complaints professionally and resolving issues quickly.
- Handling parts and materials ordering, raising purchase orders and managing goods receipts.
- Checking and processing invoices, raising works orders and variations, and ensuring financial compliance.
We're looking for someone who can demonstrate:
- Strong administrative skills and confidence working in a fast-paced environment.
- Ability to prioritise, organise workloads and meet deadlines with minimal supervision.
- Experience handling calls, resolving issues at first contact and managing repairs related queries.
If you are seeking short term work, have some experience within a planner role previously and can start immediately then this could be the role for you.
Planner employer: Aspire Recruitment
Contact Detail:
Aspire Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Planner
✨Tip Number 1
Network like a pro! Reach out to your contacts in the industry and let them know you're on the hunt for a Planner role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to planning and customer service. We recommend doing mock interviews with friends or family to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your organisational skills! During interviews, share specific examples of how you've successfully managed workloads and prioritised tasks in fast-paced environments. This will demonstrate that you're the perfect fit for the role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Planner
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Planner role. Highlight your administrative skills and any relevant experience in coordinating people or managing repairs. We want to see how you can bring your unique flair to our Property Care team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this fast-paced environment. Share specific examples of how you've solved problems or delivered excellent customer service in the past. We love a good story!
Show Off Your Communication Skills: Since this role involves engaging with customers, operatives, and suppliers, make sure to showcase your communication skills in your application. Whether it's through your writing style or examples of past interactions, we want to see how you keep everyone in the loop!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the whole process smoother for both you and us!
How to prepare for a job interview at Aspire Recruitment
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Planner role and its responsibilities. Familiarise yourself with appointment scheduling, customer service, and how to handle repairs-related queries. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Problem-Solving Skills
Since this role involves coordinating people and solving problems, be prepared to share specific examples from your past experiences. Think of situations where you successfully resolved issues or improved processes. This will demonstrate your ability to thrive in a fast-paced environment.
✨Communicate Clearly and Professionally
As a Planner, you'll need to engage with customers, operatives, and suppliers regularly. During the interview, practice clear and professional communication. Listen carefully to the interviewer's questions and respond thoughtfully, showcasing your strong administrative skills and ability to handle complaints effectively.
✨Prepare Questions to Ask
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the team dynamics, the challenges they face, or how success is measured in the role. This shows your enthusiasm for the position and helps you determine if it's the right fit for you.