At a Glance
- Tasks: Assist patients, manage calls, and support healthcare professionals in a busy medical centre.
- Company: Join a large medical centre in North Liverpool with a supportive team.
- Benefits: Competitive salary, full-time hours, and a chance to make a real difference.
- Other info: Fast-paced environment with opportunities for personal growth and development.
- Why this job: Be the friendly face that helps patients navigate their healthcare journey.
- Qualifications: Experience as a receptionist, preferably in a medical setting, and EMIS software knowledge.
The predicted salary is between 25127 - 25127 £ per year.
Job Type: Permanent Full time hours
Salary: £25,127 per annum (£13.45 per hour)
Hours: The working hours for this position are between 8:00 am and 6:30 pm. Additionally, you will be required to work one late night per week.
I am currently seeking a motivated individual to join our team as Care Navigator/ Receptionist in a permanent role at a large medical centre in the North Liverpool area. As a Medical Receptionist / Care Navigator, you will play a vital role in ensuring a smooth and efficient operation of our centre. This is a versatile position that involves working both on reception and over the phone, as well as assisting with various tasks in the back of the medical centre.
Key Responsibilities:
- Greeting and assisting patients at the reception desk.
- Managing incoming calls and directing them to the appropriate departments.
- Scheduling appointments and maintaining the appointment system.
- Assisting with administrative tasks, such as data entry and filing.
- Collaborating with healthcare professionals to ensure effective patient care.
- Providing general information to patients and addressing their inquiries.
- Maintaining a clean and organized reception area.
Requirements:
- Previous experience working as a receptionist, preferably in a similar setting (medical centre, GP, hospitals etc.)
- Experience of an exposure to using EMIS software.
- Strong communication and interpersonal skills.
- Excellent organizational abilities with attention to detail.
- Proficient computer skills and familiarity with basic office software.
- Ability to handle multiple tasks efficiently in a fast-paced environment.
- Empathy and compassion towards patients.
- Knowledge of medical terminology is advantageous.
If you are a motivated individual with front of house and EMIS system experience, particularly in a medical centre or GP environment and want to make a positive impact within the business and people please apply.
This vacancy is being handled by Aspire Recruitment. Please be aware we receive a high volume of applications and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview. Should you apply for this role, we will process your data as detailed in our Privacy Policy and by applying for this opportunity I agree that Aspire Recruitment will keep me informed about potential employment opportunities regularly and that I can choose to opt out of receiving information at any time.
Medical Receptionist / Care Navigator employer: Aspire Recruitment
Join our dynamic team at a large medical centre in North Liverpool, where we prioritise employee well-being and professional growth. As a Medical Receptionist / Care Navigator, you will benefit from a supportive work culture that values compassion and teamwork, alongside opportunities for skill development in a fast-paced healthcare environment. Enjoy a competitive salary, flexible working hours, and the chance to make a meaningful impact on patient care in your community.
StudySmarter Expert Advice🤫
We think this is how you could land Medical Receptionist / Care Navigator
✨Tip Number 1
Make sure you research the medical centre before your interview. Knowing their values and services will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice common interview questions related to reception duties and patient care. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Dress smartly and arrive early for your interview. First impressions matter, and being punctual shows that you respect their time and are serious about the position.
✨Tip Number 4
After the interview, don’t forget to send a thank-you email! It’s a great way to express your appreciation and reiterate your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace Medical Receptionist / Care Navigator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience as a receptionist, especially in medical settings. We want to see how your skills match the role, so don’t be shy about showcasing your EMIS training and any relevant tasks you've handled.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Medical Receptionist / Care Navigator role. Share specific examples of how you've helped patients or improved processes in previous jobs.
Show Off Your Communication Skills:Since this role involves a lot of interaction with patients and healthcare professionals, make sure your written application reflects your strong communication skills. Keep it clear, concise, and friendly – just like you would when speaking to a patient!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Aspire Recruitment
✨Know Your EMIS Software
Since the role requires experience with EMIS software, make sure you brush up on its features and functionalities. Familiarise yourself with common tasks like scheduling appointments and managing patient records, as this will show your potential employer that you're ready to hit the ground running.
✨Showcase Your Communication Skills
As a Medical Receptionist / Care Navigator, you'll be interacting with patients and healthcare professionals regularly. Prepare examples of how you've effectively communicated in previous roles, especially in high-pressure situations. This will demonstrate your ability to handle inquiries and provide excellent patient care.
✨Demonstrate Organisational Abilities
This job involves juggling multiple tasks, so be ready to discuss how you stay organised. Bring up specific strategies or tools you use to manage your time and workload efficiently. Highlighting your attention to detail will also reassure them that you can maintain an orderly reception area.
✨Empathy is Key
In a medical setting, showing empathy towards patients is crucial. Think of instances where you've gone above and beyond to assist someone in need. Sharing these experiences will help convey your compassionate nature, which is essential for this role.
