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- Tasks: Join us as a Care Navigator, greeting patients and managing calls in a busy medical centre.
- Company: Be part of a fantastic medical centre dedicated to efficient patient care.
- Benefits: Enjoy a competitive hourly rate of £12.60 and flexible working hours.
- Why this job: Make a positive impact on patients' lives while developing your skills in a supportive environment.
- Qualifications: Previous receptionist experience in healthcare is preferred; strong communication and organisational skills are essential.
- Other info: This is a temporary role with 30 hours per week, including one late night shift.
Medical Receptionist / Care Navigator (EMIS Trained)
All the relevant skills, qualifications and experience that a successful applicant will need are listed in the following description.
Job Type: Temporary 30 hours
Hourly rate: £12.60
Hours: The working hours for this position are between 8:00 am and 6:30 pm. Additionally, you will be required to work one late night per week.
I am currently seeking a motivated individual to join our team as Care Navigator/ Receptionist role at a fantastic medical centre. As a Care Navigator, you will play a vital role in ensuring a smooth and efficient operation of our centre. This is a versatile position that involves working both on reception and over the phone, as well as assisting with various tasks in the back of the medical centre.
Key Responsibilities:
Greeting and assisting patients at the reception desk.
Managing incoming calls and directing them to the appropriate departments.
Scheduling appointments and maintaining the appointment system.
Assisting with administrative tasks, such as data entry and filing.
Collaborating with healthcare professionals to ensure effective patient care.
Providing general information to patients and addressing their inquiries.
Maintaining a clean and organized reception area.
Requirements: Skills-
Previous experience working as a receptionist, preferably in a healthcare setting.
Strong communication and interpersonal skills.
Excellent organizational abilities with attention to detail.
Proficient computer skills and familiarity with basic office software.
Ability to handle multiple tasks efficiently in a fast-paced environment.
Empathy and compassion towards patients.
Knowledge of medical terminology is advantageous.
If you are a motivated individual with receptionist experience, particularly in a hospital or healthcare environment and want to make a positive impact within the business and people please apply.
This vacancy is being handled by Aspire Recruitment. Please be aware we receive a high volume of applications and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview. Should you apply for this role, we will process your data as detailed in our Privacy Policy and by applying for this opportunity I agree that Aspire Recruitment will keep me informed about potential employment opportunities regularly and that I can choose to opt out of receiving information at any time
Medical Receptionist employer: Aspire Recruitment
Contact Detail:
Aspire Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Receptionist
✨Tip Number 1
Familiarise yourself with EMIS software, as it's specifically mentioned in the job description. If you have access to training resources or online tutorials, take some time to learn the basics. This will show your commitment and readiness to hit the ground running.
✨Tip Number 2
Highlight your previous experience in a healthcare setting during any informal conversations or networking opportunities. Engaging with current employees or professionals in the field can provide insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss how you handle high-pressure situations, as the role requires multitasking in a fast-paced environment. Think of specific examples from your past experiences that demonstrate your ability to stay organised and calm under pressure.
✨Tip Number 4
Showcase your empathy and communication skills during any interactions related to the application process. Whether it’s through emails or phone calls, being personable and understanding can make a lasting impression on the hiring team.
We think you need these skills to ace Medical Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a receptionist, especially in healthcare settings. Emphasise your communication skills, organisational abilities, and any familiarity with medical terminology.
Craft a Compelling Cover Letter: Write a cover letter that showcases your motivation for the role. Mention specific experiences that demonstrate your ability to handle multiple tasks efficiently and your empathy towards patients.
Highlight EMIS Training: If you have EMIS training or experience, be sure to mention it prominently in your application. This is a key requirement for the role and can set you apart from other candidates.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a receptionist role.
How to prepare for a job interview at Aspire Recruitment
✨Showcase Your Experience
Be prepared to discuss your previous experience as a receptionist, especially in a healthcare setting. Highlight specific examples of how you've managed patient interactions and administrative tasks effectively.
✨Demonstrate Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly. Be ready to explain how you would handle difficult patient inquiries or manage calls efficiently.
✨Familiarise Yourself with EMIS
If you're EMIS trained, make sure to mention this during the interview. If not, do some research on the system to show your willingness to learn and adapt quickly to new technologies.
✨Emphasise Empathy and Compassion
As a Care Navigator, empathy is crucial. Prepare to share examples of how you've demonstrated compassion in past roles, particularly when dealing with patients or clients in sensitive situations.
