At a Glance
- Tasks: Make calls to verify business information and ensure accuracy.
- Company: Join a dynamic team with a focus on data verification.
- Benefits: Earn £18.00 per hour, fully remote work, and potential for permanent position.
- Other info: Flexible hours with some weekend work; great opportunity for career growth.
- Why this job: Perfect for confident communicators who love working from home and hitting targets.
- Qualifications: Fluency in English and one other language; experience in phone-based roles preferred.
£18.00 per hour
Fully Remote
Must speak English and Portuguese or Spanish or French or Italian
Contract: 12-week temporary contract, with the opportunity to become permanent
Location: Fully remote / work from home
Hours: Monday to Sunday (5 days per week), 9:00am to 5:00pm
Pay: £18.00 per hour
Additional availability: Some weekend work may be required
The Opportunity
Are you a confident communicator who speaks English and Portuguese or Spanish or French or Italian fluently? Do you have experience in telephone-based roles, data collection or verification, and enjoy working accurately to clear targets? We are looking for experienced Multilingual Remote Calling & Data Verification Operatives to join a busy project supporting clients with important business verification activity. This is not a traditional cold-calling sales role. Instead, you will contact businesses in the UK and overseas to verify factual commercial information, helping ensure that the information provided to our clients is accurate and reliable. You'll receive structured tasks, use a dialler system to make calls and work to clearly defined daily targets and deliverables. Initially offered as a 12-week temporary assignment, there is also the opportunity to secure a permanent position for successful candidates.
What You’ll Be Doing
- Making outbound calls to UK and international businesses to complete structured verification checks
- Confirming that businesses exist, are operational and trade in the products or services stated
- Checking key company information, including:
- Company name and trading status
- Business and operating addresses
- Telephone numbers and email addresses
- Verifying whether businesses genuinely sell or supply specific products
- Confirming the nature of a company's sales activity, such as wholesale, retail, bulk supply or export
- Accurately recording verified information using Microsoft Office and internal systems
- Using a provided dialler system to efficiently manage calls and outcomes
- Working accurately and efficiently to achieve daily call and task targets
- Submitting completed verification tasks and reports at the end of each working day
- Communicating with the operations team via WhatsApp to resolve queries and discrepancies in real time
The businesses you contact could operate across a variety of sectors, including automotive parts, packaged foods, agricultural produce, wholesale goods and solid fuels.
What We’re Looking For
We’re looking for people who are confident on the phone, highly organised and comfortable managing their own workload from home. Ideally, you’ll have:
- Previous experience in data entry, telesales, telephone interviewing, customer service, call handling or a similar telephone-based role
- Excellent telephone communication skills
- The confidence to contact businesses and ask clear, structured questions
- Strong attention to detail and the ability to accurately verify and record factual information
- Experience working efficiently to call volumes, targets or task deadlines
- Good working knowledge of Microsoft Excel and Word
- The ability to work independently and stay productive in a fully remote position
- Excellent organisation, record-keeping and time-management skills
Essential Language Skills
To be considered for this position, you must be fluent in English and one of these languages: Portuguese or Spanish or French or Italian. You’ll be communicating professionally with businesses, so a high standard of spoken communication is essential.
Remote Working Requirements
As this is a 100% work-from-home role, you’ll need:
- A reliable internet connection
- A suitable and professional home-working environment
- Access to a suitable smart device, such as a laptop, tablet/iPad or smartphone, as required
- The discipline and time-management skills to work effectively without direct supervision
- Availability to work Monday to Friday, 9:00am to 5:00pm
- Flexibility to work some weekends when operationally required
- Willingness to use WhatsApp for day-to-day operational communication
- The ability to follow structured instructions and submit completed work each day
If this sounds like your ideal work from home role send your CV to Annalee Wood at Aspire Recruitment today.
This vacancy is being handled by Aspire Recruitment. Please be aware we receive a high volume of applications and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview. Aspire Recruitment is committed to equality, diversity, and inclusion. We welcome applications from all suitably qualified individuals regardless of age, disability, gender identity or expression, marital status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. Should you apply for this role, we will process your data as detailed in our Privacy Policy which can be found on our website and by applying for this opportunity I agree that Aspire Recruitment will keep me informed about potential employment opportunities regularly and that I can choose to opt out of receiving information at any time.
Multilingual Remote Calling & Data Verification Operative in Manchester employer: Aspire Recruitment
Join a dynamic and ambitious organisation in Salford as a Delivery Consultant / Resourcer, where you can thrive in a supportive and collaborative team environment. Enjoy the benefits of hybrid working, uncapped commission, and clear pathways for career progression, all while focusing on delivering exceptional recruitment processes without the pressure of business development. With ongoing training and quarterly incentives, this role offers a meaningful opportunity to influence hiring decisions and build lasting relationships with clients and candidates alike.
StudySmarter Expert Advice🤫
We think this is how you could land Multilingual Remote Calling & Data Verification Operative in Manchester
✨Get Social with Customer Support Communities
Join customer support groups on platforms like Facebook or Reddit. They often share job openings or temp opportunities. Engaging with these communities can help you learn more about the specific skills and experiences employers are looking for, plus you'll meet folks who might know about openings at companies like Aspire Recruitment.
✨Leverage Seasonal Hiring Trends
Since customer support roles can spike during busy seasons (think holidays and sales periods), keep an eye out for timelines when companies ramp up hiring. Make sure to apply early and stay active; sending a quick follow-up a week after applying can show your enthusiasm for the role.
✨Flex Your Communication Skills
In customer support, communication is key! Prepare for hypothetical scenarios that test your problem-solving and customer interaction skills. Practising answers to common role-play questions can really help you shine in interviews—trust us, it makes a difference!
✨Make the Most of Job Boards
Use industry-specific job boards like Glassdoor or Indeed to find temporary roles. Don’t forget to set up alerts for customer support positions at companies like Aspire Recruitment. The earlier you apply, the better your chances, so keep your finger on the pulse!
We think you need these skills to ace Multilingual Remote Calling & Data Verification Operative in Manchester
Some tips for your application 🫡
Highlight Your Communication Skills:In customer support, top-notch communication is key. Make sure your CV showcases any previous experience where you’ve had to clearly convey information or resolve issues. If you’ve handled customer queries via email or chat, mention it! Let’s see those strong verbal and written skills shine through.
Showcase Problem-Solving Experience:Employers love to see how you've handled tricky situations. Include examples in your application where you’ve tackled customer concerns or had to think on your feet. It's all about proving you can keep cool under pressure and find solutions—something super important in a temporary customer support role!
Tailor Your Approach for Temporary Roles:Since this is a temporary gig, make sure your cover letter emphasises your flexibility and eagerness to dive right in. Mention that you're ready to hit the ground running and are adaptable to new tools or systems—this shows that you understand the urgency often needed in temporary positions.
Proof of Customer Satisfaction:If you’ve got any quantifiable achievements from past customer support roles, like improved customer satisfaction scores or successful project completions, make sure to include them. Numbers speak volumes! This not only shows your capability but also gives us a reason to believe you'll bring that same success to Aspire Recruitment.
How to prepare for a job interview at Aspire Recruitment
✨Master the Customer Interaction Game
In customer support, we need to showcase our people skills. Prepare for role-playing scenarios where you'll demonstrate how to handle difficult customers or resolve complaints. Think about the types of issues common in Aspire Recruitment's industry and how you can respond empathetically and effectively!
✨Know Your Products Inside Out
For a temporary role, it's crucial to familiarize yourself with the products or services Aspire Recruitment offers. Brush up on key features, common issues, and FAQs. This knowledge will enable you to respond quickly and confidently to customer queries, showing you’re ready to jump in at a moment’s notice!
✨Flexibility is Key - Emphasise Your Adaptability!
Since this is a temporary role, we're looking to convey how quickly we can adapt to new systems or processes. Be ready to share examples of how you've quickly learned new tools or adjusted to changing environments in past roles. Show them you're the go-to person when the pressure's on!
✨Prepare for Quick Conversational Q&A
You might face a rapid-fire round of questions about customer service principles or how you'd handle specific situations. To ace this, think through different customer scenarios ahead of time, and practice your responses to ensure they're concise and impactful. The aim is to demonstrate your quick thinking and problem-solving skills!
