Job Title:
German Speaking Customer Service Advisor (Bi-Lingual) Salary: £27,300 per annum (Full-Time, Permanent, 37.5 hours) with bonus opportunities Location: Liverpool City Centre (Office based with a hybrid model) Working Hours: Mon-Fri (8am-4pm)
Are you an experienced Bi-Lingual Customer Service Advisor(English & German Speaking) able to handle all customer interactions in a professional and friendly manner? We are recruiting for this roleto join a globally known company at their Liverpool City Centre office.
This is an exciting opportunity to play a pivotal role in influencing future of the companys service and shaping customer experience for this and other campaigns. You will interact with customers across all channels and provide a high touch experience for customers at all times.
What Youll Do: Providing a personalised and inspiring customer experience that brings the brand to life in a sales through service approach across all communication functions (phone, e-mail, live chat and social media). Engaging with customers to gain a full understanding of their requirements. Covering a large scope of services to support customers across the full customer journey. Managing customer interactions involving stakeholders from the partner network. Ensuring KPIs and SLAs are always achieved.
Key Skills & Experience Were Looking For: Bi-lingual (German and English speaking) is essential. Excellent verbal and written speaking experience within both English and German speaking. Experienced in working towards and achieving set KPI and SLA targets. Background in customer service
via call centre, customer service led roles. It would also be desirable to for this be travel or hospitality led however this isnt essential. Be desirable to have experience in up-selling or cross-selling.
Benefits: Competitive salary with commission and performance-related bonuses. 25 days holiday per year plus
German Speaking Customer Service Advisor (Bi-Lingual) in London employer: Aspire Recruitment
Join a dynamic and ambitious organisation in Salford as a Delivery Consultant / Resourcer, where you can thrive in a supportive and collaborative team environment. Enjoy the benefits of hybrid working, uncapped commission, and clear pathways for career progression, all while focusing on delivering exceptional recruitment processes without the pressure of business development. With ongoing training and quarterly incentives, this role offers a meaningful opportunity to influence hiring decisions and build lasting relationships with clients and candidates alike.
