At a Glance
- Tasks: Support individuals with complex financial situations and help them regain control of their finances.
- Company: Join a dedicated team focused on making a real difference in people's lives.
- Benefits: Competitive salary, full-time hours, and the chance to work in diverse environments.
- Other info: Flexible working across community locations and prison settings, with excellent career development opportunities.
- Why this job: Make a positive impact by helping vulnerable individuals navigate their financial challenges.
- Qualifications: Experience in debt advice or money guidance, especially with marginalised groups.
The predicted salary is between 30000 - 30000 £ per year.
Debt Advice Caseworker (Ex-Offender Support) Based in HMP Leeds Up to £30,000 per year Full-time, Permanent About the role We are recruiting an experienced Debt Advice Caseworker to support people with complex financial situations, including problem debt, benefit issues and financial instability, within probation services, activity hubs and prison settings.
This role is suited to candidates with a background in frontline debt advice or money guidance, for example those who have worked for Citizens Advice, charitable debt advice services, housing associations, local authority welfare teams or similar organisations.
You will work with individuals who often have multiple debts, limited income and challenging personal circumstances.
Your focus will be on reviewing financial situations in detail, developing realistic repayment plans, negotiating with creditors and helping people regain control of their finances.
This is NOTa collections, enforcement or commercial finance role.
We are specifically seeking experience in supporting people with problem debt, NOT recovering debt.
What you will do Manage a caseload of individuals within probation services and community settings, providing structured one-to-one debt and money advice.
Carry out full financial assessments, including income, expenditure and debt reviews.
Support individuals to prioritise debts and develop affordable repayment plans.
Liaise directly with creditors, landlords, utility companies and enforcement agencies to negotiate repayments, holds or resolutions.
Provide guidance on benefits, entitlements and the responsibilities linked to ongoing claims.
Support individuals to improve budgeting skills and financial stability over time.
Maintain accurate, timely and compliant case records in line with advice standards.
Work flexibly across community locations and prison environments where required.
What we are looking for Proven experience delivering debt advice or money guidance to people with complex financial needs.
Background in organisations such as Citizens Advice, debt charities, housing or welfare advice services, or similar support-focused environments.
Strong understanding of problem debt, budgeting, creditor negotiation and benefit systems.
Experience supporting marginalised or vulnerable groups, including ex-offenders.
Excellent communication skills and the ability to build trust with people in difficult circumstances.
Confidence managing a caseload, working to targets and maintaining accurate records.
Willingness to travel and work within prison settings as required.
Due to the nature of this role, you will have access to your own vehicle and you will be required to complete an online Disclosure and Barring Service (DBS) check and enhanced security clearance vetting.
If this sounds like the perfect role for you then please submit your CV.
This vacancy is being handled by Aspire Recruitment.
Please be aware we receive a high volume of applications and regularly receive applications from candidates who exceed the job credentials.
We will only contact you within the next 14 days if you are selected for interview.
Should you apply for this role, we will process your data as detailed in our Privacy Policy and by applying for this opportunity I agree that Aspire Recruitment will keep me informed about potential employment opportunities regularly and that I can choose to opt out of receiving information at any time.
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Debt Advice Caseworker in London employer: Aspire Recruitment
Join our dynamic team at a large medical centre in North Liverpool, where we prioritise employee well-being and professional growth. As a Medical Receptionist / Care Navigator, you will benefit from a supportive work culture that values collaboration and compassion, alongside opportunities for skill development in a fast-paced healthcare environment. Enjoy a flexible part-time schedule with competitive pay, making it an ideal role for those seeking meaningful employment while contributing to the community's health.
StudySmarter Expert Advice🤫
We think this is how you could land Debt Advice Caseworker in London
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Aspire Recruitment.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Aspire Recruitment!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Aspire Recruitment, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Aspire Recruitment or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Debt Advice Caseworker in London
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Aspire Recruitment:Before hitting send, make sure to tailor your application specifically to Aspire Recruitment! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Aspire Recruitment
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
