Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and support reception and admin teams in a busy medical centre.
- Company: Established GP practice in Liverpool with a patient-focused culture.
- Benefits: Competitive salary, full-time hours, and a supportive work environment.
- Other info: Opportunity for career growth in a dynamic healthcare setting.
- Why this job: Make a real difference in healthcare while developing your leadership skills.
- Qualifications: Experience in leadership within a GP practice and strong EMIS Web knowledge.
The predicted salary is between 29250 - 29250 £ per year.
Location: Liverpool
Hours: Full-time, 37.5 hours per week (Monday-Friday, 8:00am-6:00pm with one late evening)
Salary: £29,250 per annum (equivalent to £15.00 per hour)
About the Role
We are working in partnership with a well-established GP practice in Liverpool who are looking to appoint an experienced and motivated Team Leader to join their management team. This is an excellent opportunity for someone with strong leadership skills and extensive EMIS Web experience to take on a key role in ensuring the smooth, efficient, and professional running of the practice's daily operations. The successful candidate will lead and support the reception and administrative teams, fostering a positive and patient-focused culture within the surgery.
Key Responsibilities
- Lead and supervise the reception and administrative teams, providing training, guidance, and ongoing support.
- Manage staff rotas and ensure adequate cover across surgery opening hours.
- Oversee daily workflows, ensuring the smooth operation of front-desk and back-office functions.
- Use EMIS Web confidently for appointments, reporting, and problem-solving.
- Support the Practice Manager with audits, data reporting, and performance monitoring.
- Handle escalated patient queries and complaints in a professional and empathetic manner.
- Monitor and improve patient access and service quality.
- Uphold all confidentiality, information governance, and safeguarding standards.
Essential Requirements
- Proven leadership or supervisory experience within a GP practice or primary care setting.
- Strong working knowledge and confidence with EMIS Web.
- Excellent organisational and communication skills.
- Ability to manage a busy workload and adapt to changing priorities.
- Professional, supportive, and proactive approach to teamwork.
- Strong IT skills, including Microsoft Office and NHS systems.
Desirable
- Knowledge of QOF, recalls, and clinical reporting.
- Experience with patient triage systems and online access tools (e.g. AccuRx, eConsult).
- Understanding of NHS policies, compliance, and performance targets.
If you have the relevant experience and are looking for your next leadership opportunity please apply online today; our team will be in touch to discuss your application.
Team Leader (Medical Centre) in Liverpool employer: Aspire Recruitment
Contact Detail:
Aspire Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader (Medical Centre) in Liverpool
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector, especially those who work in GP practices. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common questions related to leadership and EMIS Web. We recommend role-playing with a friend or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your leadership skills during interviews by sharing specific examples of how you've managed teams or improved workflows. We love hearing about real-life experiences that demonstrate your capabilities!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate candidates like you to join our team.
We think you need these skills to ace Team Leader (Medical Centre) in Liverpool
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your leadership experience and familiarity with EMIS Web, as these are key for us.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for the Team Leader role. Share specific examples of how you've led teams and improved patient services in the past.
Showcase Your Communication Skills: Since communication is crucial in this role, ensure your application is clear and professional. We want to see that you can handle patient queries and complaints effectively.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and get back to you quickly about the next steps.
How to prepare for a job interview at Aspire Recruitment
✨Know Your EMIS Web Inside Out
Since the role requires strong EMIS Web experience, make sure you brush up on its features and functionalities. Be prepared to discuss how you've used it in past roles, including any specific examples of problem-solving or reporting.
✨Showcase Your Leadership Skills
Think of concrete examples where you've led a team or managed a project. Highlight your approach to training and supporting staff, as well as how you foster a positive work environment. This will demonstrate your capability to lead the reception and administrative teams effectively.
✨Prepare for Patient Scenarios
Anticipate questions about handling patient queries and complaints. Prepare to share instances where you've dealt with difficult situations empathetically and professionally. This will show your ability to maintain a patient-focused culture within the surgery.
✨Understand the Practice's Operations
Research the GP practice you'll be interviewing for. Familiarise yourself with their services, values, and any recent news. This knowledge will help you tailor your responses and show that you're genuinely interested in contributing to their team.