At a Glance
- Tasks: Assist patients, manage calls, and support healthcare professionals in a busy medical centre.
- Company: Join a large medical centre in North Liverpool with a supportive team.
- Benefits: Competitive pay, flexible hours, and the chance to make a difference in patient care.
- Other info: Part-time role with opportunities for growth in a dynamic environment.
- Why this job: Be the friendly face that helps patients navigate their healthcare journey.
- Qualifications: Experience as a receptionist, strong communication skills, and empathy for patients.
The predicted salary is between 25127 - 25127 £ per year.
Job Type: Permanent, part time hours (between 18 to 30 hours, dependant on preference of application)
Salary: £25,127 per annum (pro rata based off working hours - £13.45 per hour)
Hours: The working hours for this position are between 8:00 am and 6:30 pm. Additionally, you will be required to work one late night per week.
I am currently seeking a motivated individual to join our team as Care Navigator/Receptionist at a large medical centre in the North Liverpool area. As a Medical Receptionist / Care Navigator, you will play a vital role in ensuring a smooth and efficient operation of our centre. This is a versatile position that involves working both on reception and over the phone, as well as assisting with various tasks in the back of the medical centre.
Key Responsibilities:
- Greeting and assisting patients at the reception desk.
- Managing incoming calls and directing them to the appropriate departments.
- Scheduling appointments and maintaining the appointment system.
- Assisting with administrative tasks, such as data entry and filing.
- Collaborating with healthcare professionals to ensure effective patient care.
- Providing general information to patients and addressing their inquiries.
- Maintaining a clean and organized reception area.
Requirements:
- Previous experience working as a receptionist, preferably in a similar setting (medical centre, GP, hospitals etc.)
- Experience of an exposure to using EMIS software.
- Strong communication and interpersonal skills.
- Excellent organizational abilities with attention to detail.
- Proficient computer skills and familiarity with basic office software.
- Ability to handle multiple tasks efficiently in a fast-paced environment.
- Empathy and compassion towards patients.
- Knowledge of medical terminology is advantageous.
If you are a motivated individual with front of house and EMIS system experience, particularly in a medical centre or GP environment and want to make a positive impact within the business and people please apply.
This vacancy is being handled by Aspire Recruitment. Please be aware we receive a high volume of applications and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview. Should you apply for this role, we will process your data as detailed in our Privacy Policy and by applying for this opportunity I agree that Aspire Recruitment will keep me informed about potential employment opportunities regularly and that I can choose to opt out of receiving information at any time.
Part Time Medical Receptionist / Care Navigator in Liverpool employer: Aspire Recruitment
Join our large medical centre in North Liverpool, where we prioritise a supportive work culture and the well-being of our staff. As a part-time Medical Receptionist / Care Navigator, you will benefit from flexible working hours, competitive pay, and opportunities for professional growth within a collaborative team dedicated to providing exceptional patient care. We value empathy and commitment, ensuring that every employee feels valued and empowered to make a meaningful impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Part Time Medical Receptionist / Care Navigator in Liverpool
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the medical field. A personal recommendation can really give you an edge when applying for roles like the Medical Receptionist / Care Navigator.
✨Tip Number 2
Practice your interview skills! Get a friend to throw some common interview questions your way, especially those related to patient care and handling calls. The more comfortable you are, the better you'll shine during the actual interview.
✨Tip Number 3
Show off your EMIS experience! If you've worked with EMIS software before, make sure to highlight that in conversations. It’s a big plus for this role, and we want to see how you can leverage that knowledge to improve patient interactions.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It shows you're genuinely interested in joining our team and makes it easier for us to keep track of your application.
We think you need these skills to ace Part Time Medical Receptionist / Care Navigator in Liverpool
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience, especially in medical settings. We want to see how your skills match the role of a Medical Receptionist / Care Navigator, so don’t hold back on showcasing your EMIS software experience!
Craft a Personal Cover Letter:Your cover letter is your chance to shine! Use it to express your motivation for joining our team and how you can contribute to the smooth operation of our centre. Keep it friendly and professional – we love a personal touch!
Show Off Your Communication Skills:As a Medical Receptionist / Care Navigator, strong communication is key. In your application, highlight any experiences where you've successfully interacted with patients or worked in a busy environment. We want to know you can handle those calls and queries with ease!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be all set!
How to prepare for a job interview at Aspire Recruitment
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Medical Receptionist / Care Navigator. Familiarise yourself with tasks like managing calls, scheduling appointments, and using EMIS software. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As this position requires strong communication and interpersonal skills, prepare examples from your past experiences where you've effectively interacted with patients or colleagues. Practising how to articulate these experiences can help you demonstrate your ability to handle inquiries and provide excellent patient care.
✨Prepare for Scenario Questions
Expect scenario-based questions during the interview, such as how you would handle a difficult patient or manage multiple tasks at once. Think through potential scenarios and rehearse your responses. This will not only help you think on your feet but also showcase your problem-solving abilities.
✨Dress the Part and Be Punctual
First impressions matter! Dress professionally and arrive on time for your interview. Being punctual shows respect for the interviewer's time and demonstrates your commitment to the role. Plus, it gives you a moment to settle in and calm any nerves before the interview starts.
