At a Glance
- Tasks: Assist patients, manage calls, and support healthcare professionals in a busy medical centre.
- Company: Join a large medical centre in North Liverpool with a supportive team.
- Benefits: Competitive salary, full-time hours, and a chance to make a real difference.
- Other info: Fast-paced environment with opportunities for personal growth and development.
- Why this job: Be the friendly face that helps patients navigate their healthcare journey.
- Qualifications: Experience as a receptionist, EMIS software knowledge, and strong communication skills.
The predicted salary is between 25127 - 25127 £ per year.
I am currently seeking a motivated individual to join our team as Care Navigator/Receptionist in a permanent role at a large medical centre in the North Liverpool area. As a Medical Receptionist / Care Navigator, you will play a vital role in ensuring a smooth and efficient operation of our centre. This is a versatile position that involves working both on reception and over the phone, as well as assisting with various tasks in the back of the medical centre.
Key Responsibilities:
- Greeting and assisting patients at the reception desk.
- Managing incoming calls and directing them to the appropriate departments.
- Scheduling appointments and maintaining the appointment system.
- Assisting with administrative tasks, such as data entry and filing.
- Collaborating with healthcare professionals to ensure effective patient care.
- Providing general information to patients and addressing their inquiries.
- Maintaining a clean and organized reception area.
Requirements:
- Previous experience working as a receptionist, preferably in a similar setting (medical centre, GP, hospitals etc.)
- Experience of an exposure to using EMIS software.
- Strong communication and interpersonal skills.
- Excellent organizational abilities with attention to detail.
- Proficient computer skills and familiarity with basic office software.
- Ability to handle multiple tasks efficiently in a fast-paced environment.
- Empathy and compassion towards patients.
- Knowledge of medical terminology is advantageous.
If you are a motivated individual with front of house and EMIS system experience, particularly in a medical centre or GP environment and want to make a positive impact within the business and people, please apply.
Medical Receptionist / Care Navigator in Liverpool employer: Aspire Recruitment
Join our dynamic team at a large medical centre in North Liverpool, where we prioritise employee well-being and professional growth. As a Medical Receptionist / Care Navigator, you will benefit from a supportive work culture that values compassion and teamwork, alongside opportunities for skill development in a fast-paced healthcare environment. Enjoy a competitive salary, flexible working hours, and the chance to make a meaningful impact on patient care in your community.
StudySmarter Expert Advice🤫
We think this is how you could land Medical Receptionist / Care Navigator in Liverpool
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare field, especially those who work in medical centres. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Practice your interview skills! We recommend doing mock interviews with friends or family. Focus on common questions for receptionists and care navigators, and don’t forget to highlight your EMIS experience!
✨Tip Number 3
Show your enthusiasm! When you get an interview, let your passion for patient care shine through. Share stories that demonstrate your empathy and organisational skills – it’ll make you stand out from the crowd.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Medical Receptionist / Care Navigator in Liverpool
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience as a receptionist, especially in medical settings. We want to see how your skills match the role, so don’t be shy about showcasing your EMIS training and any relevant tasks you've handled.
Craft a Personal Cover Letter:Your cover letter is your chance to shine! Use it to express your motivation for joining our team and how you can contribute to the smooth operation of our centre. We love seeing a bit of personality, so let us know why you’re passionate about patient care.
Be Clear and Concise:When filling out your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to read and get straight to the point. Highlight your key achievements and skills without fluff!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be set!
How to prepare for a job interview at Aspire Recruitment
✨Know Your EMIS Software
Since the role requires EMIS training, make sure you brush up on your knowledge of the software. Familiarise yourself with its features and functionalities, as you might be asked to demonstrate your understanding during the interview.
✨Showcase Your Communication Skills
As a Medical Receptionist / Care Navigator, strong communication is key. Prepare examples of how you've effectively communicated with patients or colleagues in previous roles. This will help you illustrate your interpersonal skills and ability to handle inquiries.
✨Demonstrate Organisational Abilities
The job involves multitasking and managing various administrative tasks. Think of specific instances where you've successfully organised schedules or maintained an efficient workflow. Highlighting these experiences will show that you're capable of thriving in a fast-paced environment.
✨Empathy is Essential
In a medical setting, empathy towards patients is crucial. Be ready to discuss how you've shown compassion in past roles, especially when dealing with sensitive situations. This will reflect your suitability for a position that directly impacts patient care.
