At a Glance
- Tasks: Support customers through their insurance journey and assist with queries and claims.
- Company: Join a well-known nationwide insurance broker in a vibrant office near Liverpool city centre.
- Benefits: Competitive salary, full-time hours, and a supportive team environment.
- Other info: Great opportunity for career growth in a dynamic and fast-paced environment.
- Why this job: Make a real difference by providing excellent customer service in the insurance industry.
- Qualifications: 2 years of experience in insurance support and familiarity with FCA regulations.
The predicted salary is between 26500 - 26500 £ per year.
Salary - £26,000-£27,000 per annum
Hours – Full time, permanent contract. Mon-Fri, (Apply online only)
We are currently recruiting for an Insurance Support Advisor, to be based at one of the client’s biggest offices on the outskirts of the Liverpool city centre area. This is a fantastic role working with a well-known, nationwide insurance broker. In this role, you will be required to oversee the full customer journey: firstly, providing customer service, renewal and administrative support then connecting to the customers insurance needs (phone, in person, post, e-mails, website enquiries) and then provide support to the Fleet Sales Managers to ensure the company and FCA rules & guidelines are followed whilst also providing the best customer journey possible.
Additional responsibilities include:
- Always providing an excellent level of customer service, mainly in the assisting of insurance related queries and administrative policies.
- Offering insurance support across the full range of insurance products that are provided by the company in connection with customer requirements and then their needs for adjustments, renewals and claims.
- Providing a friendly and efficient service, notifying customers of all relevant information complying with FCA and company requirements.
- Planning and processing all administration jobs to efficiently control yours and your own teammates workloads.
- Adhere to both company and FCA guidelines and regulations.
Qualifications / Skills Required:
- At least 2 year’s experience in an insurance support or focused role, desirably dealing with both commercial insurance and automotive insurance.
- Have experience working towards KPI and target related expectations.
- Ideally had an exposure to working towards FCA regulations and guidelines.
If this sounds like the perfect role for you then please submit your CV.
This vacancy is being handled by Aspire Recruitment. Please be aware we receive a high volume of applications and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview.
Insurance Support Advisor in Liverpool employer: Aspire Recruitment
Join our dynamic team at a large medical centre in North Liverpool, where we prioritise employee well-being and professional growth. As a Medical Receptionist / Care Navigator, you will benefit from a supportive work culture that values collaboration and compassion, alongside opportunities for skill development in a fast-paced healthcare environment. Enjoy a flexible part-time schedule with competitive pay, making it an ideal role for those seeking meaningful employment while contributing to the community's health.
StudySmarter Expert Advice🤫
We think this is how you could land Insurance Support Advisor in Liverpool
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Aspire Recruitment). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Aspire Recruitment. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Insurance Support Advisor in Liverpool
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Aspire Recruitment.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Aspire Recruitment. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Aspire Recruitment
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Aspire Recruitment to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Aspire Recruitment, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Aspire Recruitment's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
