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- Tasks: Manage inbound calls and assist clients with claim inquiries.
- Company: Leading recruitment agency in Liverpool City Centre.
- Benefits: Christmas closure, personal time off, and employee assistance programme.
- Why this job: Join a dynamic team and make a difference in customer care.
- Qualifications: Prior call centre experience and excellent communication skills.
- Other info: Enjoy a supportive work environment with growth opportunities.
The predicted salary is between 28000 - 42000 £ per year.
A leading recruitment agency is seeking a Call Centre Advisor for its Liverpool City Centre office. This full-time position involves managing inbound calls, assisting clients with claim inquiries, and working closely with internal teams to ensure smooth operations.
The ideal candidate should have prior call centre experience and excellent communication skills.
Enjoy benefits like Christmas closure, personal time off for appointments, and an employee assistance programme in a dynamic work environment.
Claims Call Centre Advisor - Customer Care & Enquiries in Liverpool employer: Aspire Recruitment
Contact Detail:
Aspire Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Call Centre Advisor - Customer Care & Enquiries in Liverpool
✨Tip Number 1
Make sure you know the ins and outs of the role. Research what a Claims Call Centre Advisor does, and think about how your previous experience aligns with that. This will help you stand out when you're chatting with potential employers.
✨Tip Number 2
Practice your communication skills! Since this role is all about managing calls and assisting clients, try role-playing with a friend or family member. This will help you feel more confident and prepared for those tricky questions during interviews.
✨Tip Number 3
Network like a pro! Connect with people in the industry on LinkedIn or attend local job fairs. You never know who might have a lead on a great opportunity, and it’s a fantastic way to get your name out there.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that Claims Call Centre Advisor role. Plus, applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Claims Call Centre Advisor - Customer Care & Enquiries in Liverpool
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your call centre experience and communication skills. We want to see how your background fits the Claims Call Centre Advisor role, so don’t be shy about showcasing relevant achievements!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the role and how you can contribute to our team. Keep it friendly and professional – we love a personal touch!
Show Off Your Customer Care Skills: In your application, give examples of how you've handled customer inquiries in the past. We’re looking for candidates who can demonstrate their ability to assist clients effectively, so share those success stories!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the Claims Call Centre Advisor position. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Aspire Recruitment
✨Know Your Stuff
Before the interview, brush up on your knowledge of claims processes and common customer inquiries. Familiarise yourself with the types of claims the company handles, as this will show your genuine interest and preparedness.
✨Practice Your Communication Skills
Since excellent communication is key for a Call Centre Advisor, practice answering common interview questions out loud. Focus on clarity and conciseness, and consider role-playing with a friend to simulate the interview environment.
✨Showcase Your Experience
Be ready to discuss your previous call centre experience in detail. Prepare specific examples of how you handled challenging calls or resolved customer issues, as this will demonstrate your capability and problem-solving skills.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
