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- Tasks: Deliver top-notch customer service in a luxury brand environment.
- Company: Join a leading recruitment agency with a prestigious client in Liverpool.
- Benefits: Enjoy competitive salary, performance bonuses, and 25 days holiday.
- Why this job: Be part of a luxury brand and enhance your customer service skills.
- Qualifications: Fluency in English and French with customer service experience.
- Other info: Hybrid work model transitioning to Manchester in December 2026.
The predicted salary is between 30000 - 40000 £ per year.
A leading recruitment agency is seeking a Bi-Lingual Customer Service Advisor to join a prominent company in Liverpool. In this office-based role, you will provide high-quality service to customers in a luxury brand setting.
Ideal candidates are fluent in both English and French and have a background in customer service.
Competitive salary, performance bonuses, and great benefits like 25 days of holiday are offered.
This position requires a hybrid work model moving to Manchester in December 2026.
Bilingual Luxury Customer Service Advisor (French/English) in Liverpool employer: Aspire Recruitment
Contact Detail:
Aspire Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bilingual Luxury Customer Service Advisor (French/English) in Liverpool
✨Tip Number 1
Make sure to brush up on your language skills! Since this role is bilingual, being fluent in both English and French is key. Practise common customer service scenarios in both languages to show off your skills during the interview.
✨Tip Number 2
Research the luxury brand you'll be representing. Understanding their values and products will help you connect with customers and demonstrate your passion for the brand. Plus, it’ll give you a leg up in the interview!
✨Tip Number 3
Prepare for situational questions! Think about how you would handle various customer service challenges, especially in a luxury setting. We want to see how you can maintain high standards even under pressure.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Bilingual Luxury Customer Service Advisor (French/English) in Liverpool
Some tips for your application 🫡
Show Off Your Language Skills: Since this role is all about being bilingual, make sure to highlight your fluency in both English and French. Use examples from your past experiences where you’ve successfully communicated with customers in both languages.
Tailor Your CV: Don’t just send out the same CV for every job. Take a moment to tweak it for this specific role. Emphasise your customer service experience and any relevant skills that align with the luxury brand setting.
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Share why you’re passionate about customer service and what excites you about working in a luxury environment. Make it personal and engaging to grab our attention.
Apply Through Our Website: We love it when candidates apply directly through our website! It makes the process smoother for us and ensures your application gets the attention it deserves. So, don’t hesitate – hit that apply button!
How to prepare for a job interview at Aspire Recruitment
✨Brush Up on Your Bilingual Skills
Since this role requires fluency in both English and French, make sure to practice your language skills before the interview. Prepare to switch between languages seamlessly, as you may be asked to demonstrate your proficiency during the conversation.
✨Know the Luxury Brand Inside Out
Research the luxury brand you'll be representing. Understand their values, products, and customer service philosophy. This knowledge will not only impress the interviewer but also help you tailor your responses to align with the brand's image.
✨Showcase Your Customer Service Experience
Be ready to discuss your previous customer service roles. Use specific examples that highlight your problem-solving skills and ability to handle difficult situations. This will show that you can maintain high-quality service in a luxury setting.
✨Prepare Questions for the Interviewer
Think of insightful questions to ask the interviewer about the company culture, team dynamics, and expectations for the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.