At a Glance
- Tasks: Support individuals with complex financial situations and help them regain control of their finances.
- Company: Join a dedicated team focused on making a real difference in people's lives.
- Benefits: Competitive salary, full-time hours, and the chance to work in diverse environments.
- Other info: Flexible working across community locations and prison settings, with excellent career development opportunities.
- Why this job: Make a positive impact by helping vulnerable individuals navigate their financial challenges.
- Qualifications: Experience in debt advice or money guidance, especially with marginalised groups.
The predicted salary is between 30000 - 30000 £ per year.
- Debt Advice Caseworker (Ex-Offender Support)
- Based in HMP Leeds | Up to £30,000 per year | Full-time, Permanent
- Overview
We are recruiting an experienced Debt Advice Caseworker to support people with complex financial situations, including problem debt, benefit issues and financial instability, within probation services, activity hubs and prison settings.
This role is suited to candidates with a background in frontline debt advice or money guidance, for example those who have worked for Citizens Advice, charitable debt advice services, housing associations, local authority welfare teams or similar organisations.
You will work with individuals who often have multiple debts, limited income and challenging personal circumstances.
Your focus will be on reviewing financial situations in detail, developing realistic repayment plans, negotiating with creditors and helping people regain control of their finances.
This is NOT a collections, enforcement or commercial finance role.
We are specifically seeking experience in supporting people with problem debt, NOT recovering debt.
What you will do
- Manage a caseload of individuals within probation services and community settings, providing structured one‑to‑one debt and money advice.
- Carry out full financial assessments, including income, expenditure and debt reviews.
- Support individuals to prioritise debts and develop affordable repayment plans.
- Liaise directly with creditors, landlords, utility companies and enforcement agencies to negotiate repayments, holds or resolutions.
- Provide guidance on benefits, entitlements and the responsibilities linked to ongoing claims.
- Support individuals to improve budgeting skills and financial stability over time.
- Maintain accurate, timely and compliant case records in line with advice standards.
- Work flexibly across community locations and prison environments where required.
- What we are looking for
- Proven experience delivering debt advice or money guidance to people with complex financial needs.
- Background in organisations such as Citizens Advice, debt charities, housing or welfare advice services, or similar support‑focused environments.
- Strong understanding of problem debt, budgeting, creditor negotiation and benefit systems.
- Experience supporting marginalised or vulnerable groups, including ex‑offenders.
- Excellent communication skills and the ability to build trust with people in difficult circumstances.
- Confidence managing a caseload, working to targets and maintaining accurate records.
- Willingness to travel and work within prison settings as required.
- Due to the nature of this role, you will have access to your own vehicle and you will be required to complete an online Disclosure and Barring Service (DBS) check and enhanced security clearance vetting.
- #J-18808-Ljbffr
Debt Advice Caseworker in Leeds employer: Aspire Recruitment
Join our dynamic team at a large medical centre in North Liverpool, where we prioritise employee well-being and professional growth. As a Medical Receptionist / Care Navigator, you will benefit from a supportive work culture that values collaboration and compassion, alongside opportunities for skill development in a fast-paced healthcare environment. Enjoy a flexible part-time schedule with competitive pay, making it an ideal role for those seeking meaningful employment while contributing to the community's health.
