At a Glance
- Tasks: Support individuals with complex financial situations and help them regain control of their finances.
- Company: Join a dedicated team focused on making a real difference in people's lives.
- Benefits: Competitive salary, full-time hours, and the chance to work in diverse environments.
- Other info: Flexible working across community locations and prison settings, with excellent career growth potential.
- Why this job: Make a positive impact by helping others navigate their financial challenges.
- Qualifications: Experience in debt advice or money guidance, especially with vulnerable groups.
Debt Advice Caseworker (Ex-Offender Support) Based across Bridlington and Scarborough Up to £30,000 per year Full-time, Permanent About the role We are recruiting an experienced Debt Advice Caseworker to support people with complex financial situations, including problem debt, benefit issues and financial instability, within probation services, activity hubs and prison settings.
This role is suited to candidates with a background in frontline debt advice or money guidance, for example those who have worked for Citizens Advice, charitable debt advice services, housing associations, local authority welfare teams or similar organisations.
You will work with individuals who often have multiple debts, limited income and challenging personal circumstances.
Your focus will be on reviewing financial situations in detail, developing realistic repayment plans, negotiating with creditors and helping people regain control of their finances.
This is NOT a collections, enforcement or commercial finance role.
We are specifically seeking experience in supporting people with problem debt, NOT recovering debt.
What you will do
- Manage a caseload of individuals within probation services and community settings, providing structured one-to-one debt and money advice.
- Carry out full financial assessments, including income, expenditure and debt reviews.
- Support individuals to prioritise debts and develop affordable repayment plans.
- Liaise directly with creditors, landlords, utility companies and enforcement agencies to negotiate repayments, holds or resolutions.
- Provide guidance on benefits, entitlements and the responsibilities linked to ongoing claims.
- Support individuals to improve budgeting skills and financial stability over time.
- Maintain accurate, timely and compliant case records in line with advice standards.
- Work flexibly across community locations and prison environments where required. What we are looking for
- Proven experience delivering debt advice or money guidance to people with complex financial needs.
- Background in organisations such as Citizens Advice, debt charities, housing or welfare advice services, or similar support-focused environments.
- Strong understanding of problem debt, budgeting, creditor negotiation and benefit systems.
- Experience supporting marginalised or vulnerable groups, including ex-offenders.
- Excellent communication skills and the ability to build trust with people in difficult circumstances.
- Confidence managing a caseload, working to targets and maintaining accurate records.
- Willingness to travel and work within prison settings as required.
Due to the nature of this role, you will have access to your own vehicle and you will be required to complete an online Disclosure and Barring Service (DBS) check and enhanced security clearance vetting.
If this sounds like the perfect role for you then please submit your CV.
This vacancy is being handled by Aspire Recruitment.
Please be aware we receive a high volume of applications and regularly receive applications from candidates who exceed the job credentials.
We will only contact you within the next 14 days if you are selected for interview.
Should you apply for this role, we will process your data as detailed in our Privacy Policy and by applying for this opportunity I agree that Aspire Recruitment will keep me informed about potential employment opportunities regularly and that I can choose to opt out of receiving information at any time
Debt Advice Caseworker in Hunmanby employer: Aspire Recruitment
Join our dynamic team at a large medical centre in North Liverpool, where we prioritise employee well-being and professional growth. As a Medical Receptionist / Care Navigator, you will benefit from a supportive work culture that values collaboration and compassion, alongside opportunities for skill development in a fast-paced healthcare environment. Enjoy a flexible part-time schedule with competitive pay, making it an ideal role for those seeking meaningful employment while contributing to the community's health.
StudySmarter Expert Advice🤫
We think this is how you could land Debt Advice Caseworker in Hunmanby
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Aspire Recruitment.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Aspire Recruitment.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Aspire Recruitment.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Aspire Recruitment. Apply directly through us to stand out!
We think you need these skills to ace Debt Advice Caseworker in Hunmanby
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Aspire Recruitment. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Debt Advice Caseworker, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at Aspire Recruitment
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Aspire Recruitment. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
