At a Glance
- Tasks: Support individuals with complex financial situations and help them regain control of their finances.
- Company: A dedicated organisation focused on providing debt advice and support to vulnerable groups.
- Benefits: Competitive salary, full-time hours, and the chance to make a real difference in people's lives.
- Other info: Flexible working across community locations and prison environments, with excellent career development opportunities.
- Why this job: Empower others by helping them navigate their financial challenges and improve their lives.
- Qualifications: Experience in debt advice or money guidance, especially with vulnerable populations.
The predicted salary is between 40000 - 50000 £ per year.
Based across Bridlington and Scarborough. Up to £30,000 per year. Full-time, Permanent.
About the role
We are recruiting an experienced Debt Advice Caseworker to support people with complex financial situations, including problem debt, benefit issues and financial instability, within probation services, activity hubs and prison settings. This role is suited to candidates with a background in frontline debt advice or money guidance, for example those who have worked for Citizens Advice, charitable debt advice services, housing associations, local authority welfare teams or similar organisations.
You will work with individuals who often have multiple debts, limited income and challenging personal circumstances. Your focus will be on reviewing financial situations in detail, developing realistic repayment plans, negotiating with creditors and helping people regain control of their finances. This is NOT a collections, enforcement or commercial finance role. We are specifically seeking experience in supporting people with problem debt, NOT recovering debt.
What you will do
- Manage a caseload of individuals within probation services and community settings, providing structured one-to-one debt and money advice.
- Carry out full financial assessments, including income, expenditure and debt reviews.
- Support individuals to prioritise debts and develop affordable repayment plans.
- Liaise directly with creditors, landlords, utility companies and enforcement agencies to negotiate repayments, holds or resolutions.
- Provide guidance on benefits, entitlements and the responsibilities linked to ongoing claims.
- Support individuals to improve budgeting skills and financial stability over time.
- Maintain accurate, timely and compliant case records in line with advice standards.
- Work flexibly across community locations and prison environments where required.
What we are looking for
- Proven experience delivering debt advice or money guidance to people with complex financial needs.
- Background in organisations such as Citizens Advice, debt charities, housing or welfare advice services, or similar support-focused environments.
- Strong understanding of problem debt, budgeting, creditor negotiation and benefit systems.
- Experience supporting marginalised or vulnerable groups, including ex-offenders.
- Excellent communication skills and the ability to build trust with people in difficult circumstances.
- Confidence managing a caseload, working to targets and maintaining accurate records.
- Willingness to travel and work within prison settings as required.
Due to the nature of this role, you will have access to your own vehicle and you will be required to complete an online Disclosure and Barring Service (DBS) check and enhanced security clearance vetting.
If this sounds like the perfect role for you then please submit your CV.
Debt Advice Caseworker in Humber employer: Aspire Recruitment
Join our dynamic team at a large medical centre in North Liverpool, where we prioritise employee well-being and professional growth. As a Medical Receptionist / Care Navigator, you will benefit from a supportive work culture that values collaboration and compassion, alongside opportunities for skill development in a fast-paced healthcare environment. Enjoy a flexible part-time schedule with competitive pay, making it an ideal role for those seeking meaningful employment while contributing to the community's health.
StudySmarter Expert Advice🤫
We think this is how you could land Debt Advice Caseworker in Humber
✨Tip Number 1: Tap Into Professional Networks
The finance world loves a good connection, so jump into industry-specific groups on platforms like LinkedIn where you can find discussions on financial controlling. Engaging in these communities can expose you to hidden job leads that aren't openly advertised!
✨Tip Number 2: Attend Finance Events and Conferences
Make it a mission to attend finance-related events and conferences, even virtual ones! This is a golden opportunity to network face-to-face with people from companies like Aspire Recruitment. You never know who might be your next boss or a crucial contact!
✨Tip Number 3: Showcase Your Expertise
Consider writing articles or sharing insights related to financial controlling or industry trends. Publish these on platforms like LinkedIn to establish yourself as a knowledgeable player in the field. This not only increases your visibility but also catches the attention of recruiters from Aspire Recruitment.
✨Tip Number 4: Apply Directly on Company Websites
Since you're going for a full-time gig, don't forget to keep an eye on the careers page of companies you're interested in, like Aspire Recruitment. Many companies prefer candidates who apply through their website as it shows genuine interest and makes your application stand out!
We think you need these skills to ace Debt Advice Caseworker in Humber
Some tips for your application 🫡
Show Off Your Numbers Game:In financial controlling, detail is everything! Make sure your CV showcases your proficiency with numbers—highlight any relevant experience in budgeting, forecasting, or working with financial software. Quantifying your past achievements will make you stand out, so don’t be shy about flaunting those impressive percentages or cost savings you've implemented.
Tailored Cover Letter is Key:Your cover letter is a chance to shine, especially for a full-time role. Use it to express your genuine interest in Aspire Recruitment and the specific impact you hope to make in financial controlling. Mention any relevant qualifications or experiences that align with the company’s goals, and don’t forget to show that you're ready for a long-term commitment!
Certifications Matter:List relevant certifications such as ACCA or CIMA on your CV. These qualifications not only showcase your dedication to the field but also your technical competence in financial principles. If you have any ongoing training or courses, make sure to mention those as well to demonstrate your commitment to continual learning in financial controlling.
Don’t Overlook Soft Skills:While numbers are crucial, so are those soft skills! Financial controllers need strong communication and analytical reasoning abilities. We recommend embedding examples of these skills in your CV and cover letter, like how you’ve successfully delivered financial reports to stakeholders or collaborated with teams to improve processes. Let’s show Aspire Recruitment how you can be a team player!
How to prepare for a job interview at Aspire Recruitment
✨Brush Up on Technical Skills
Make sure you're comfortable with key financial concepts, especially around forecasting, budgeting, and variance analysis. Sometimes, interviewers may throw in technical questions or case studies, so practicing these types of scenarios will help you shine!
✨Showcase Your Financial Acumen
If you've had experience with specific financial software like SAP or Oracle, make it known! Be ready to discuss how you used these tools to improve processes or reporting, as this hands-on knowledge can really set you apart in a full-time role with Aspire Recruitment.
✨Know Your Numbers
In full-time interviews, especially in financial controlling, be prepared for numerical reasoning tests or questions. Brush up on your mental maths and understand how to interpret and analyse financial statements on the spot, as this may come up during the assessment.
✨Connect with Company Goals
Familiarise yourself with Aspire Recruitment's financial objectives and any recent developments. During the interview, try to weave your understanding of their business model and challenges into your answers—this shows your genuine interest and alignment with their goals!
