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- Tasks: Process customer orders, respond to queries, and build strong relationships.
- Company: Join a welcoming team in a fast-paced international business.
- Benefits: Competitive salary, hybrid working after probation, and free parking.
- Why this job: Gain valuable experience and develop your skills in a supportive environment.
- Qualifications: Strong communication skills and a proactive mindset are essential.
- Other info: No prior experience needed; we value your potential and enthusiasm.
The predicted salary is between 22000 - 28000 £ per year.
Overview
Permanent Job
Customer Care Coordinator
£26,000 to £28,000 dependant on experience
Full Time Hours – 8.30am to 4.45pm with a 45 min lunch break – 37 hour week
Fully office based with hybrid after probation
Bury Location – free parking on site
Responsibilities
- Processing customer orders accurately from start to finish
- Responding to customer queries via phone, email, and chat
- Preparing and sending quotations
- Building strong relationships with customers and ensuring their needs are met
- Providing product information and support
- Keeping detailed records of customer interactions
What We’re Looking For
- Strong communication and interpersonal skills
- Good numeracy and attention to detail
- Confidence using Microsoft Word and Excel
- A proactive, problem-solving mindset
- The ability to stay organized and manage multiple tasks
Why Apply
- You’ll be part of a collaborative and welcoming team
- You’ll gain valuable experience in a fast-paced, international business
- You’ll have the opportunity to grow and develop your skills
- Hybrid working available after probation
Don’t worry if you haven’t worked in this type of role or industry before — we’re more interested in your potential than your past. If you’re enthusiastic, reliable, and ready to learn, we’d love to hear from you.
If this sounds interesting and you would like to discuss further then please call me today on 07570251230 or email ruth.metcalfe@aspirerecruitment.org.uk
This vacancy is being handled by Aspire Recruitment. Please be aware we receive a high volume of applications and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview.
Should you apply for this role, we will process your data as detailed in our Privacy Policy and by applying for this opportunity I agree that Aspire Recruitment will keep me informed about potential employment opportunities regularly and that I can choose to opt out of receiving information at any time.
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Customer Care Co-ordinator employer: Aspire Recruitment
Contact Detail:
Aspire Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Care Co-ordinator
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on their values and culture. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are with your responses, the more confident you'll feel during the actual interview.
✨Tip Number 3
Show off your personality! Employers want to see who you are beyond your CV. Be yourself, share your enthusiasm for the role, and don’t be afraid to let your passion for customer care shine through.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Customer Care Co-ordinator
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Customer Care Coordinator role. Highlight your communication skills and any experience you have with customer service, even if it’s from a different industry. We want to see how you can bring your unique strengths to our team!
Show Off Your Skills: Don’t forget to mention your proficiency in Microsoft Word and Excel! If you’ve got any examples of how you’ve used these tools to solve problems or stay organised, share them with us. We love seeing candidates who can demonstrate their skills in action.
Be Enthusiastic: We’re looking for someone who’s not just qualified but also genuinely excited about the role. In your application, let your enthusiasm shine through! Tell us why you’re interested in working with us and how you can contribute to our collaborative team.
Apply Through Our Website: To make sure your application gets to us quickly and efficiently, apply directly through our website. It’s the best way to ensure we see your application and can consider you for the Customer Care Coordinator position. We can’t wait to hear from you!
How to prepare for a job interview at Aspire Recruitment
✨Know Your Customer Care Basics
Before the interview, brush up on the fundamentals of customer care. Understand common customer queries and how to handle them effectively. This will show your potential employer that you’re proactive and ready to tackle the role head-on.
✨Show Off Your Communication Skills
Since strong communication is key for this position, practice articulating your thoughts clearly. You might want to prepare examples of how you've successfully resolved customer issues in the past, even if they’re from different roles.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you manage multiple tasks and stay organised. Consider sharing specific tools or methods you use to keep track of customer interactions and orders, as this will highlight your attention to detail.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the company culture or the team dynamics. This not only shows your interest in the role but also gives you a chance to assess if it’s the right fit for you.
