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For Companies At a Glance
- Tasks: Support a dynamic operations team by managing customer applications and documentation.
- Company: Join a customer-focused company dedicated to high service standards in the travel industry.
- Benefits: Enjoy a competitive salary, Monday to Friday shifts, and a supportive work environment.
- Why this job: Be part of a fast-paced team where your attention to detail makes a real impact.
- Qualifications: Strong organisational skills and proficiency in Microsoft Office; travel experience is a plus.
- Other info: Office-based role in Ormskirk with opportunities for growth and development.
The predicted salary is between 19300 - 27500 £ per year.
Customer Administrator Location: Ormskirk, Lancashire (Office-Based) Salary: £24,300 per annum Shifts: 8am – 5pm Mon- Fri About the Role We are seeking a well-organised and detail-oriented Customer Administrator to support a fast-paced operations team. This position plays a key role in ensuring customers receive accurate and timely information ahead of their journeys. It offers an excellent opportunity to contribute to high service standards within a customer-focused environment. Key Responsibilities Manage brochure requests and maintain stock control Coordinate customer applications with accuracy and efficiency Prepare and dispatch pre-travel documentation Provide administrative support to Operations and Reservations teams Maintain accurate customer data within the CRM system Ensure compliance with internal procedures and data protection regulations Skills & Experience Strong administrative and organisational abilities Excellent attention to detail and accuracy in document handling Clear and professional written and verbal communication skills A customer-focused, proactive approach to work Proficiency in Microsoft Office and CRM/database systems Previous experience in the travel industry is advantageous but not essential If this sounds like the perfect role for you then please submit your CV. This vacancy is being handled by Aspire Recruitment. Please be aware we receive a high volume of applications and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview. Should you apply for this role, we will process your data as detailed in our Privacy Policy and by applying for this opportunity I agree that Aspire Recruitment will keep me informed about potential employment opportunities regularly and that I can choose to opt out of receiving information at any time
Customer Administrator employer: Aspire Recruitment
Contact Detail:
Aspire Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Administrator
✨Tip Number 1
Familiarise yourself with the travel industry and its terminology. Understanding common terms and processes will help you communicate effectively during interviews and demonstrate your enthusiasm for the role.
✨Tip Number 2
Brush up on your Microsoft Office skills, especially Excel and Word. Being proficient in these tools is crucial for managing data and preparing documents, which are key responsibilities of the Customer Administrator role.
✨Tip Number 3
Practice your verbal communication skills. Since the role requires clear communication with customers and team members, being able to articulate your thoughts clearly will set you apart during the interview process.
✨Tip Number 4
Prepare examples from your past experiences that showcase your organisational skills and attention to detail. Having specific instances ready to discuss can illustrate your suitability for the role and make a strong impression.
We think you need these skills to ace Customer Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your administrative and organisational skills, as well as your attention to detail. Use specific examples from your past experiences that demonstrate your ability to manage tasks efficiently.
Craft a Strong Cover Letter: Write a cover letter that showcases your customer-focused approach and your proficiency in Microsoft Office and CRM systems. Mention any relevant experience in the travel industry, even if it's not essential, to strengthen your application.
Highlight Relevant Skills: In your application, emphasise your clear communication skills and your proactive work ethic. These are key attributes for the Customer Administrator role, so make sure they stand out.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this position.
How to prepare for a job interview at Aspire Recruitment
✨Showcase Your Organisational Skills
As a Customer Administrator, being organised is key. Prepare examples from your past experiences where you successfully managed multiple tasks or projects simultaneously. This will demonstrate your ability to handle the fast-paced environment of the role.
✨Highlight Attention to Detail
Accuracy is crucial in this position. Be ready to discuss how you've ensured precision in your previous roles, especially when handling documents or data. You might even want to mention specific tools or methods you use to maintain accuracy.
✨Communicate Clearly and Professionally
Since the role involves a lot of communication, practice articulating your thoughts clearly. During the interview, focus on maintaining a professional tone while also being personable. This balance will show that you can connect with customers effectively.
✨Demonstrate a Customer-Focused Mindset
Employers are looking for candidates who prioritise customer satisfaction. Share instances where you went above and beyond to assist a customer or improve their experience. This will highlight your proactive approach and commitment to service excellence.
