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For Companies At a Glance
- Tasks: Help businesses manage their loan repayments and respond to customer inquiries.
- Company: Join a supportive, not-for-profit social enterprise making a difference in Manchester.
- Benefits: Earn £13.84 per hour with a structured 9am to 5pm schedule, Monday to Friday.
- Why this job: Be part of a close-knit team while helping small businesses thrive.
- Qualifications: Experience in Collections, Sales Ledger, or B2B Customer Service is a plus.
- Other info: This is a 6-month contract with potential for growth.
Job Description
Collections Agent\\n Manchester \\n Office hours 9am to 5pm Mon to Friday \\n £13.84 per hour \\n 6 month contract\\n \\n Collections Agent wanted in Manchester for a social enterprise, not for profit group.\\n As a Collections Agent you will part of a small close knit group working with a supportive Collections team.\\n To be a Collections Agent, you will know a thing or two about income and expenditure, and managing a busy inbox\\n This person will be responding to emails and taking calls from loan customers that have fell behind with their agreed monthly payments and responding to clients that need a settlement figure.\\n Previous experience in Collections, Sales Ledger or B2B Customer Service would be an advantage.\\n You will be organised and have the ability to get things done. Communication will be key and you will be a motivated and confident individual that enjoys dealing with high volume emails,\\n This department chases government back loans for small start up businesses that have fallen behind with repayments.\\n You will be dealing with business owners and third party debt management companies l requesting information and responding to requests.\\n Please send your CV today to Annalee Wood at Aspire Recruitment\\n \\n This vacancy is being handled by Aspire Recruitment. Please be aware we receive a high volume of applications and regularly receive applications from candidates who exceed the job credentials.
We will only contact you within the next 14 days if you are selected for interview. Should you apply for this role, we will process your data as detailed in our Privacy Policy and by applying for this opportunity I agree that Aspire Recruitment will keep me informed about potential employment opportunities regularly and that I can choose to opt out of receiving information at any time
Collections Agent employer: Aspire Recruitment
Contact Detail:
Aspire Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Collections Agent
✨Tip Number 1
Familiarize yourself with the specific types of loans and repayment processes that small businesses typically deal with. This knowledge will help you engage more effectively with clients and demonstrate your understanding of their needs during the interview.
✨Tip Number 2
Practice your communication skills, especially in handling difficult conversations. Role-playing scenarios where you respond to clients who are behind on payments can prepare you for real-life situations you'll encounter as a Collections Agent.
✨Tip Number 3
Highlight any previous experience you have in managing high volumes of emails or calls. Being able to showcase your organizational skills and ability to multitask will set you apart from other candidates.
✨Tip Number 4
Research the social enterprise sector and understand its unique challenges. Showing that you are passionate about working for a not-for-profit organization can make a positive impression on the hiring team.
We think you need these skills to ace Collections Agent
Some tips for your application 🫡
Tailor Your CV: Make sure to customize your CV to highlight relevant experience in collections, sales ledger, or B2B customer service. Emphasize your organizational skills and ability to manage a busy inbox.
Craft a Strong Cover Letter: Write a cover letter that showcases your motivation and confidence. Mention specific examples of how you've successfully handled high-volume communications in previous roles.
Highlight Communication Skills: Since communication is key for this role, ensure you demonstrate your strong verbal and written communication skills in both your CV and cover letter.
Follow Application Instructions: Submit your application as instructed, ensuring you send your CV directly to Annalee Wood at Aspire Recruitment. Double-check that all documents are attached and formatted correctly.
How to prepare for a job interview at Aspire Recruitment
✨Know Your Numbers
As a Collections Agent, you'll be dealing with income and expenditure. Brush up on your financial knowledge and be prepared to discuss how you can help clients manage their repayments effectively.
✨Showcase Your Communication Skills
Since communication is key in this role, practice articulating your thoughts clearly. Be ready to demonstrate how you've successfully handled high-volume emails or calls in previous positions.
✨Demonstrate Organizational Skills
Being organized is crucial for managing a busy inbox. Prepare examples of how you've prioritized tasks in the past and how you keep track of multiple client requests simultaneously.
✨Highlight Relevant Experience
If you have previous experience in Collections, Sales Ledger, or B2B Customer Service, make sure to highlight it. Be specific about your achievements and how they relate to the responsibilities of the Collections Agent role.
