Technical Support & Product Development Chemist
Location: Warrington
Salary: £30,000 Benefits
Job Type: Full-Time, Permanent
About the Role
An exciting opportunity has arisen for a motivated and ambitious Technical Support & Product Development Chemist to join a growing manufacturing business based in Warrington.
This is a varied and hands-on role offering the opportunity to work across product development, technical support, quality improvement, and customer-facing activities. You will play a key role in developing and improving products, investigating technical challenges, supporting customers, and collaborating with internal departments to drive continuous improvement.
This position would suit a chemistry graduate with industry experience, or an experienced laboratory professional looking to take the next step within a fast-paced manufacturing environment.
Key Responsibilities
- Support the development, reformulation, and testing of products from concept through to commercialisation.
- Provide technical support to customers and internal stakeholders.
- Investigate product performance issues and customer complaints, identifying root causes and implementing corrective actions.
- Conduct laboratory testing, analysis, and product evaluations.
- Maintain accurate technical documentation, specifications, and reports.
- Work closely with production, sales, quality, and operations teams to ensure product performance and customer satisfaction.
- Assist with continuous improvement initiatives across products and processes.
- Support compliance with relevant industry regulations and quality standards.
- Participate in trials, validation activities, and new product projects.
About You
The successful candidate will demonstrate:
- Degree in Chemistry or a related scientific discipline.
- Experience working within a manufacturing, chemical, laboratory, or product development environment.
- Strong analytical and problem-solving skills.
- Ability to investigate issues methodically and identify practical solutions.
- Excellent communication skills, with the ability to explain technical information clearly.
- A proactive and self-motivated approach to work.
- Strong attention to detail and commitment to quality.
- Ability to manage multiple priorities in a fast-paced environment.
- A willingness to take ownership, show initiative, and contribute beyond their core responsibilities.
Desirable Experience
- Product formulation or product development experience.
- Technical customer support experience.
- Quality control, quality assurance, or laboratory testing experience.
- Experience working within an SME manufacturing environment.
- Knowledge of continuous improvement methodologies.
What's on Offer?
- Competitive salary of £30,000
- Permanent, full-time position
- Company benefits package
- Opportunity to work on innovative products and projects
- Exposure to multiple areas of the business
- Supportive and collaborative team environment
- Genuine opportunities for professional development and career progression
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