At a Glance
- Tasks: Manage customer accounts, ensure timely payments, and resolve queries efficiently.
- Company: Established organisation in Greater Manchester with a supportive team culture.
- Benefits: Competitive hourly rate, flexible part-time hours, and a friendly work environment.
- Other info: Opportunity for professional growth and mobile working flexibility.
- Why this job: Join a dynamic team and make a real impact on financial relationships.
- Qualifications: Experience in credit control and strong relationship-building skills required.
The predicted salary is between 30000 - 40000 £ per year.
A well-established organisation in Greater Manchester is seeking an experienced Credit Controller to join their Accounts team on a permanent basis. This role is ideal for someone who is proactive, detail‐driven, and passionate about maintaining strong customer relationships while protecting the company's financial position.
You will play a key part in ensuring invoices are paid on time, customer ledgers are accurately maintained, and queries are resolved promptly to minimise the risk of bad debt.
Key Responsibilities- Debt collection via telephone and email, ensuring timely payment of customer invoices
- Cash allocation, banking cash promptly, posting receipts, resolving unallocated cash
- Processing credit card transactions and arranging refunds or credit notes with appropriate authorisation
- Setting up new customer accounts and reviewing credit limits using Creditserve
- Releasing sales orders once account status and purchase order details are verified
- Sending invoice copies, tracking emails, and managing the shared credit control inbox
- Liaising with internal teams and solicitors regarding queries, disputes, and debt recovery
- Negotiating repayment terms where required
- Maintaining accurate customer records and uploading invoices to customer portals
- Preparing reports, including dispute summaries and aged debt updates
- Providing support to Accounts Payable, including invoice processing, bank reconciliations, and payment runs
- Assisting with the Fixed Asset register and other finance‐related duties as needed
- Customer invoices are paid within agreed terms
- Customer ledgers remain accurate and up to date
- Queries are resolved promptly to prevent overdue balances
- Proven experience in credit control
- Strong relationship‐building skills with customers and colleagues
- Ability to work independently while contributing to a team
- Excellent attention to detail and ability to meet deadlines
- Good working knowledge of Excel and Word
- Full UK driving licence
- Willingness to work flexibly and undertake mobile working when required
If you are an experienced Credit Controller looking for a permanent opportunity with a supportive and forward‐thinking organisation, we would love to hear from you.
Credit Controller in Burnley employer: Aspire Recruitment
Join a well-established organisation in Greater Manchester that values proactive and detail-oriented professionals. With a supportive work culture, flexible part-time hours, and opportunities for personal growth, this role as a Credit Controller offers a chance to make a meaningful impact while maintaining strong customer relationships. Enjoy a collaborative environment where your contributions are recognised and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller in Burnley
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance world, especially those who might know about credit control roles. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions related to credit control. Think about how you’ve handled difficult customers or resolved disputes in the past. We want you to shine when it’s your turn to impress!
✨Tip Number 3
Show off your skills! If you have experience with Excel and other relevant software, be ready to discuss specific examples of how you’ve used them in your previous roles. This will demonstrate your expertise and attention to detail.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Credit Controller in Burnley
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your credit control experience and showcases your relationship-building skills. We want to see how you’ve tackled similar roles before, so don’t hold back on the details!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about credit control and how you can contribute to our team. Keep it friendly and professional – we love a personal touch!
Show Off Your Attention to Detail:In this role, attention to detail is key. Make sure your application is free from typos and errors. We appreciate candidates who take the time to double-check their work, just like we do with our customer ledgers!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Aspire Recruitment
✨Know Your Numbers
Brush up on your credit control metrics and be ready to discuss how you've successfully managed customer ledgers in the past. Being able to cite specific examples of how you’ve improved cash flow or reduced overdue balances will show your expertise.
✨Showcase Your Relationship Skills
Prepare to talk about how you build and maintain strong relationships with customers. Think of a few anecdotes where your proactive communication helped resolve disputes or negotiate repayment terms effectively.
✨Demonstrate Attention to Detail
Since this role requires accuracy, be prepared to discuss your methods for ensuring that invoices are processed correctly and customer records are maintained. You might even want to bring along a sample report or two to illustrate your point.
✨Familiarise Yourself with Tools
Make sure you’re comfortable discussing any software you’ve used for credit control, especially Excel and any specific credit management tools. If you know about Creditserve, mention it! Showing that you can hit the ground running with their systems will give you an edge.
