At a Glance
- Tasks: Support supply chain activities and enhance customer relationships in a fast-paced environment.
- Company: Join a leading distribution company focused on innovation and quality in the medical sector.
- Benefits: Enjoy 25 days annual leave, bonuses, vouchers, and critical illness benefits.
- Other info: Flexible working hours and a dynamic team culture await you!
- Why this job: Be part of a team that values your growth and offers opportunities for quick advancement.
- Qualifications: Customer service experience and strong organisational skills are essential.
The predicted salary is between 20700 - 25300 £ per year.
Monday – Friday, working shifts between 8am – 4.00pm / 9am – 5pm / 9.30pm – 5.30pm.
25 Days Annual Leave + Bank Holidays.
10% Annual Bonus, subject to business performance.
£50 Vouchers per month, when company achieves monthly target.
Weekly Coffee Voucher, when company achieves weekly target.
Death in Service Critical illness benefit.
The Company: A market leading distribution company established to fulfil the needs of its customers through innovation, choice and quality. The company delivers products and services to the medical community, specifically orthopaedic and corrective surgery, in an effective and sustainable manner. They boast a pioneering range of specialist products and continue to enjoy significant and sustained growth, year on year.
The Culture: Proud to have established and nurtured a team of impressive individuals, this is a business who positively encourage continuous development. They provide an environment conducive to teamwork, innovation and excellent customer service, with opportunities to learn and progress quickly.
The Role: The role of Supply Chain Assistant is pivotal to the company’s future and to it delivering a consistent high level of service excellence. You will work with internal and external customers and suppliers to improve the brand, create stronger customer relationships and develop supply chain activities. You will work in a fast-paced regulatory environment in a consistent and professional manner ensuring that accuracy is central to all tasks. Through processing incoming requests efficiently and professionally you will provide a consistently high level of service to customers; ensuring customer loyalty and repeat business.
Responsibilities:
- Process customer requests from enquiry to dispatch in a timely, consistent and professional manner with an excellent level of attention to detail.
- Communicate effectively with customers, suppliers and couriers in writing and verbally, setting realistic timescales for issue resolution.
- Provide administrative and organisational support to the sales team; responding in a timely and professional manner.
- Responsible for the acceptance of deliveries into the company including but not limited to collections from hospitals, supplier deliveries and third-party orders.
- Monitoring supplier purchase orders from point of shipping to receipt.
- Data entry onto the ERP system in a timely and consistent manner with an excellent level of attention to detail.
- Manage the emergency on-call mobile phone during assigned periods on a rota basis.
- Perform routine inventory audits.
- Execute daily tasks in compliance with established company procedures, safety guidelines, and detailed work instructions and standard operational procedures.
- Maintain flexibility across supply chain activities to and participate in cross-training initiatives to support departmental resilience and knowledge sharing.
- Identify and communicate opportunities to improve departmental processes, efficiency and customer service.
Skills, Experience & Qualifications:
- Though the role is working within the Supply Chain function, the emphasis is on customer care, service delivery and exacting attention to detail.
- Delivering a first-rate customer experience with a commitment to service excellence.
- Highly organised with an exacting attention to detail.
- Solution driven and committed to process improvement.
- Agile, adaptable to change and with a creative approach to problem-solving.
- Responsible and accountable; able to make informed decisions and depend upon your own judgement.
- Highly communicative with strong verbal and written communication skills.
- Commercially minded with a high degree of business acumen.
- Committed to continuous professional development.
- Educated to degree level or able to demonstrate equivalent experience.
- Flexibility to travel to the South Wales office for training and development purposes.
- Live within a 1-hour commute of the Brentford office, so as to undertake ‘on-call’ responsibilities on a rota basis.
Supply Chain Assistant employer: Aspire Recruitment Services
As a leading not-for-profit membership organisation in Cardiff, we pride ourselves on fostering an inclusive and ambitious work culture that empowers our employees to innovate and make a meaningful impact. With a strong focus on professional growth, we offer unique opportunities to shape the urban environment of Cardiff while enjoying a supportive atmosphere that values collaboration and integrity. Join us in our mission to create a vibrant, safe, and prosperous city for all, where your contributions truly matter.
Contact Details:
Aspire Recruitment Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Supply Chain Assistant
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Aspire Recruitment Services and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Aspire Recruitment Services!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Aspire Recruitment Services keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Supply Chain Assistant
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Aspire Recruitment Services:This is your chance to really connect with the team at Aspire Recruitment Services. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Aspire Recruitment Services
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Aspire Recruitment Services.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Aspire Recruitment Services that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Aspire Recruitment Services. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
