At a Glance
- Tasks: Engage with customers and support insurance sales in a friendly team.
- Company: Join a small, welcoming sales and administration team.
- Benefits: £20,000 salary, hybrid working, and full training provided.
- Other info: No prior experience needed; just bring your enthusiasm!
- Why this job: Perfect for those eager to learn and grow in customer service.
- Qualifications: Good communication skills and a positive attitude are essential.
Role
Overview: Our client is looking for someone to join their small, friendly sales and administration team on a 1-year employment contract to provide maternity leave cover.
This is a busy and varied position suited to someone who enjoys speaking with customers, is friendly, works well with others and has a positive attitude.
Previous insurance experience is not required, and candidates with limited or no work experience will be considered.
Key
Responsibilities
- Deal with inbound and outbound calls from customers interested in insurance products.
- Support the sale and renewal of insurance policies.
- Respond to customer emails in a professional and timely manner.
- Assist the sales and administration team with a broad range of administrative duties.
- Work independently and proactively when working from home as part of the hybrid working arrangement.
Essential
Requirements
- Good written and verbal communication skills.
- Friendly and confident when speaking with customers.
- Positive attitude and willingness to learn.
- Self-motivated, responsible and proactive, particularly when working from home.
- Ability to work well as part of a small team.
Desirable
- Limited previous work experience may be beneficial, although no experience is required.
- An interest in developing customer service, sales and administration skills.
Package
- Salary: £20,000 per annum
- 1-year employment contract covering maternity leave
- Hybrid working
- Full ongoing training provided How to
Apply: If you are a keen learner with a positive outlook, strong communication skills and enjoy working with customers, we would welcome your application.
Application
Process: Due to the high volume of applications, Aspire Recruitment will only contact candidates who have been shortlisted for the role.
We encourage you to apply for future opportunities as they arise
Administration Support in London employer: Aspire Recruitment Consultants
Join a well-established company that prides itself on quality and service, offering a supportive and friendly work environment for its employees. As a Sales Administrator, you will have the chance to develop your skills in sales administration and customer service while building lasting relationships with clients. With competitive salary packages and opportunities for commission, this role not only promises variety but also values your contributions within a growing team.
Contact Details:
Aspire Recruitment Consultants Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Administration Support in London
✨Get Social with Customer Support Communities
Join customer support groups on platforms like Facebook or Reddit. They often share job openings or temp opportunities. Engaging with these communities can help you learn more about the specific skills and experiences employers are looking for, plus you'll meet folks who might know about openings at companies like Aspire Recruitment Consultants.
✨Leverage Seasonal Hiring Trends
Since customer support roles can spike during busy seasons (think holidays and sales periods), keep an eye out for timelines when companies ramp up hiring. Make sure to apply early and stay active; sending a quick follow-up a week after applying can show your enthusiasm for the role.
✨Flex Your Communication Skills
In customer support, communication is key! Prepare for hypothetical scenarios that test your problem-solving and customer interaction skills. Practising answers to common role-play questions can really help you shine in interviews—trust us, it makes a difference!
✨Make the Most of Job Boards
Use industry-specific job boards like Glassdoor or Indeed to find temporary roles. Don’t forget to set up alerts for customer support positions at companies like Aspire Recruitment Consultants. The earlier you apply, the better your chances, so keep your finger on the pulse!
We think you need these skills to ace Administration Support in London
Some tips for your application 🫡
Highlight Your Communication Skills:In customer support, top-notch communication is key. Make sure your CV showcases any previous experience where you’ve had to clearly convey information or resolve issues. If you’ve handled customer queries via email or chat, mention it! Let’s see those strong verbal and written skills shine through.
Showcase Problem-Solving Experience:Employers love to see how you've handled tricky situations. Include examples in your application where you’ve tackled customer concerns or had to think on your feet. It's all about proving you can keep cool under pressure and find solutions—something super important in a temporary customer support role!
Tailor Your Approach for Temporary Roles:Since this is a temporary gig, make sure your cover letter emphasises your flexibility and eagerness to dive right in. Mention that you're ready to hit the ground running and are adaptable to new tools or systems—this shows that you understand the urgency often needed in temporary positions.
Proof of Customer Satisfaction:If you’ve got any quantifiable achievements from past customer support roles, like improved customer satisfaction scores or successful project completions, make sure to include them. Numbers speak volumes! This not only shows your capability but also gives us a reason to believe you'll bring that same success to Aspire Recruitment Consultants.
How to prepare for a job interview at Aspire Recruitment Consultants
✨Master the Customer Interaction Game
In customer support, we need to showcase our people skills. Prepare for role-playing scenarios where you'll demonstrate how to handle difficult customers or resolve complaints. Think about the types of issues common in Aspire Recruitment Consultants's industry and how you can respond empathetically and effectively!
✨Know Your Products Inside Out
For a temporary role, it's crucial to familiarize yourself with the products or services Aspire Recruitment Consultants offers. Brush up on key features, common issues, and FAQs. This knowledge will enable you to respond quickly and confidently to customer queries, showing you’re ready to jump in at a moment’s notice!
✨Flexibility is Key - Emphasise Your Adaptability!
Since this is a temporary role, we're looking to convey how quickly we can adapt to new systems or processes. Be ready to share examples of how you've quickly learned new tools or adjusted to changing environments in past roles. Show them you're the go-to person when the pressure's on!
✨Prepare for Quick Conversational Q&A
You might face a rapid-fire round of questions about customer service principles or how you'd handle specific situations. To ace this, think through different customer scenarios ahead of time, and practice your responses to ensure they're concise and impactful. The aim is to demonstrate your quick thinking and problem-solving skills!
