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For Companies At a Glance
- Tasks: Support customer service and manage sales activities in a dynamic environment.
- Company: Join a rapidly growing UK pharmaceutical company dedicated to improving lives.
- Benefits: Competitive salary, generous holiday, pension scheme, and wellness support.
- Why this job: Be part of a mission-driven team making a real difference in healthcare.
- Qualifications: No experience needed; just bring your excellent communication skills and Microsoft proficiency.
- Other info: Enjoy a vibrant company culture with great progression opportunities and fun events.
The predicted salary is between 28800 - 43200 £ per year.
Competitive Salary & Company Benefits
Ideally located close to Petersfield or Leicestershire
Monday to Friday, 9.00am - 5.00pm (potential for flexibility on start/end times based on 7.5hrs/day)
Are you looking to work for a rapidly growing UK Pharmaceutical company, who are passionate about improving patients’ lives across the world? Aspire Pharma is an asset-light pharmaceutical manufacturer. It licenses and develops niche pharmaceutical products that offer innovative formulations, value for money for payors, and reliable supply arrangements in markets which are often underserved. The business has a highly diversified portfolio of more than 250 products across a number of categories, including branded specialty products and unbranded niche generics in therapeutic areas such as urology, ophthalmology, CNS and dermatology.
Do you want to be part of the journey? If so, here is your chance!
The Role
We are currently looking to recruit a Customer Account Coordinator for our Customer Services Department. In this role, you will be providing efficient and effective support for operational activities and managing the day-to-day administration of the sales activities.
What will you be doing?
- Customer Service - Initial contact for all customer service and product supply related enquiries.
- Customer Claim Management - Investigating and preparing all supportive documentation for the approval/rejection of any customer credit claims. Recording and reporting the information gathered.
- Stock Management - Liaising with all members of the department and the warehouse to ensure that customer stock requirements can be fulfilled, and/or the latest information can be provided.
- Sales order processing - Reviewing all customer orders and communicating with the warehouse to ensure they are processed swiftly to meet the required delivery dates.
- Invoice processing - Processing the daily sales invoices via the ERP system and reporting of the financial data to the company.
- Price Management - Assisting the Sales team with customer price monitoring and updates.
- Document Filing - Ensuring all departmental records are maintained and kept up to date.
The Person
No experience required.
Excellent English, written and verbal.
Proficiency in Microsoft apps.
Why join us?
As well as a fantastic, inclusive company culture, where employees are truly valued and a competitive salary, we also offer an ever-improving benefits scheme to support your physical and mental well-being which include:
- Generous Pension Scheme.
- Life Assurance cover and Employee Assistance Program.
- 25 days’ holiday plus Bank Holidays.
- Learning and Development opportunities.
- Excellent opportunities for progression.
- Fantastic Company events and celebrations throughout the year.
Customer Services Account Coordinator in Petersfield employer: Aspire Pharma Ltd
Contact Detail:
Aspire Pharma Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Services Account Coordinator in Petersfield
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Show genuine interest in their mission to improve patients' lives. Tailor your answers to reflect how your skills align with their needs.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to build confidence. Focus on common questions related to customer service and sales order processing to nail those responses.
✨Tip Number 4
Apply through our website for the best chance of landing that Customer Account Coordinator role. We love seeing candidates who take the initiative to engage directly with us!
We think you need these skills to ace Customer Services Account Coordinator in Petersfield
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Customer Services Account Coordinator role. Highlight your relevant skills and experiences that align with the job description, especially in customer service and administration.
Showcase Your Communication Skills: Since excellent written and verbal English is a must, ensure your application is clear and concise. Use proper grammar and spelling, and don’t forget to express your enthusiasm for the role and the company!
Highlight Your Tech Savvy: Proficiency in Microsoft apps is key for this position. Mention any relevant experience you have with these tools in your application to show us you're ready to hit the ground running.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Aspire Pharma Ltd
✨Know the Company Inside Out
Before your interview, take some time to research Aspire Pharma. Understand their mission, values, and the specific products they offer. This will not only help you answer questions more effectively but also show your genuine interest in being part of their journey.
✨Showcase Your Customer Service Skills
As a Customer Account Coordinator, customer service is key. Prepare examples from your past experiences where you successfully handled customer inquiries or resolved issues. Highlight your communication skills and how you can contribute to maintaining high customer satisfaction.
✨Familiarise Yourself with Microsoft Apps
Since proficiency in Microsoft apps is essential for this role, brush up on your skills with Excel, Word, and any other relevant software. Be ready to discuss how you've used these tools in previous roles or projects, especially in managing data or processing orders.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities. This shows that you're not just interested in the job, but also in how you can grow within the company.