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For Companies At a Glance
- Tasks: Answer calls and emails, providing top-notch customer service to clients.
- Company: Facilities management company with a focus on teamwork and support.
- Benefits: Flexible hours, gain valuable experience, and enhance your communication skills.
- Why this job: Perfect opportunity to kickstart your career in customer service and make a difference.
- Qualifications: Customer service experience is a plus, but not required; just bring your enthusiasm!
- Other info: Short-term role with potential for future opportunities.
The predicted salary is between 10 - 13 £ per hour.
Our client is a facilities management company looking for a Helpdesk Advisor to cover a 1-to-2-month temp position asap.
Your role:
- Responding to inbound calls and emails from a variety of clients
- Liaising with internal teams and subcontractors
- Delivering first-class customer service
- Using your communication skills to resolve queries efficiently
Monday to Friday with varying hours 7am to 4pm, 8am to 5pm, 9am to 6pm.
Experience in customer service, retail, or a helpdesk environment is a bonus but not essential.
Helpdesk Temp in Milton Keynes employer: Aspire Personnel Ltd
Contact Detail:
Aspire Personnel Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Helpdesk Temp in Milton Keynes
✨Tip Number 1
Make sure to brush up on your communication skills! Since you'll be responding to calls and emails, practice how you can convey information clearly and concisely. Role-play with a friend or family member to get comfortable with handling different types of queries.
✨Tip Number 2
Research the company before your interview. Knowing their values and services will help you tailor your responses and show that you're genuinely interested in the role. Plus, it’ll give you some great talking points!
✨Tip Number 3
Don’t underestimate the power of a follow-up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the position.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for temp roles like this one. Plus, it helps us keep track of your application and get back to you faster!
We think you need these skills to ace Helpdesk Temp in Milton Keynes
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any relevant experience in customer service or helpdesk roles. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your strengths!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Helpdesk Temp role. Keep it friendly and professional, and let us know how you can deliver that first-class customer service we value.
Show Off Your Communication Skills: Since this role involves responding to calls and emails, make sure your application reflects your communication prowess. Use clear and concise language, and don’t forget to proofread for any typos!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Aspire Personnel Ltd
✨Know Your Customer Service Basics
Brush up on the fundamentals of customer service. Be ready to discuss your approach to handling difficult customers or resolving queries efficiently, as this role is all about delivering first-class service.
✨Practice Your Communication Skills
Since you'll be responding to calls and emails, practice clear and concise communication. Consider role-playing with a friend to simulate common scenarios you might encounter in the role.
✨Familiarise Yourself with the Company
Do a bit of research on the facilities management company. Understanding their values and services will help you tailor your answers and show that you're genuinely interested in the position.
✨Prepare for Flexibility Questions
Given the varying hours, be prepared to discuss your availability and how you can adapt to different shifts. Highlight any previous experience where you've had to be flexible with your schedule.
