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- Tasks: Support the Centre Manager and ensure top-notch customer service in a vibrant workspace.
- Company: Leading provider of flexible workspaces for small and growing businesses.
- Benefits: 25 days holiday, rising to 28, plus bank holidays and a supportive work environment.
- Why this job: Join a dynamic team and make a real difference in customer satisfaction and service delivery.
- Qualifications: Experience in a similar role or as a Senior Receptionist with strong admin skills.
- Other info: Full-time role with excellent career growth opportunities in a collaborative setting.
The predicted salary is between 36000 - 60000 £ per year.
Our client is a leading provider of commercial Business Centres in the Southeast, offering flexible workspace for small and growing businesses. Due to major refurbishment works taking place within the centre, our client is seeking a Deputy Centre Manager on a 2-year fixed-term contract.
Your role will include:
- Supporting the Centre Manager to ensure that customers are provided with all the services to which they are entitled.
- Ensuring the maintenance of robust Health & Safety and Fire Procedures.
- Deputising for the Centre Manager and undertaking all associated responsibilities in their absence.
- Being familiar with the Company Values and behaving in a manner that is consistent with these values.
- Maintaining a high level of customer satisfaction with no complaints regarding the standard and execution of services.
- Ensuring consistent high occupancy.
- Timely delivery of all necessary services and documentation.
Full time: 8.30am - 5.30pm Monday to Friday
Holiday: 25 days rising to 28 after qualifying period (plus Bank Holidays)
The ideal person will have experience in a similar role or as a Senior Receptionist. As this role will sit on reception with full reception duties, you will be responsible for ensuring customers are provided with a full range of business support services.
Essential skills:
- Welcoming and professional personality to engage with customers and colleagues.
- Good knowledge of all Microsoft packages.
- Good knowledge of IT and able to resolve basic technical issues.
- Excellent administration skills.
- Good knowledge of Health & Safety and fire procedures.
Deputy Centre Manager employer: Aspire Personnel Ltd
Contact Detail:
Aspire Personnel Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Centre Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Deputy Centre Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company values and culture. Make sure you can demonstrate how your experience aligns with their mission. We want to see you shine and show them why you're the perfect fit!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable answering common questions. Focus on showcasing your customer service skills and your ability to handle H & S procedures.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Deputy Centre Manager
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to be a bit informal and friendly. Remember, this role is all about engaging with customers, so show us how you’d connect with them.
Tailor Your Application: Make sure to tailor your application to the Deputy Centre Manager role. Highlight your relevant experience and skills, especially those related to customer service and administration. We love seeing how your background aligns with what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences stand out. We want to get to know you quickly!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Aspire Personnel Ltd
✨Know the Company Values
Before your interview, take some time to research the company's values and mission. This will help you align your answers with what they stand for, showing that you're a great fit for their culture.
✨Showcase Your Customer Service Skills
As a Deputy Centre Manager, you'll be engaging with customers regularly. Prepare examples of how you've provided excellent customer service in the past, and be ready to discuss how you would handle any complaints or issues.
✨Brush Up on Health & Safety Knowledge
Since the role involves maintaining health and safety procedures, make sure you're familiar with basic H&S regulations and fire procedures. You might be asked situational questions, so having this knowledge will give you an edge.
✨Demonstrate Your IT Proficiency
Given the need for good IT skills, be prepared to discuss your experience with Microsoft packages and any technical issues you've resolved. You could even mention specific software you've used that relates to the role.