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- Tasks: Support the Centre Manager and ensure excellent customer service for business clients.
- Company: Leading provider of flexible workspaces in the Southeast.
- Benefits: 25 days holiday, rising to 28, plus bank holidays and a supportive work environment.
- Why this job: Join a dynamic team and make a real difference in customer satisfaction.
- Qualifications: Experience in a similar role or as a Senior Receptionist is preferred.
- Other info: Full-time role with opportunities for professional growth.
The predicted salary is between 30000 - 42000 £ per year.
Our client is a leading provider of commercial Business Centres in the Southeast. Offering flexible workspace for small and growing businesses They are looking to recruit a Deputy Centre Manager for a 2 year FTC For their centre based in South Croydon they are looking to recruit a professional individual to effectively support the manager and maintenance manager and to ensure the business customers are provided with excellent customer service. The main aspects of the role are – To support the Centre Manager to ensure that their customers are provided with all the services to which they are entitled. To ensure the maintenance of robust H & S and Fire Procedures. To deputise for the Centre Manager (CM) and undertakes all associated responsibilities in the absence of the CM. To be familiar with the Company Values of the company and at all times behave in a manner that is entirely consistent with these values. High level of customer satisfaction. No complaints regarding standard and execution of services. Consistent high occupancy. Timely delivery of all necessary services and documentation. Full time: 8.30am – 5.30pm Monday to Friday Holiday: 25 days rising to 28 after qualifying period (plus Bank Holidays) The ideal person – Ideally you will have experience in a similar role, or as a Senior Receptionist. (as this role will sit on reception with full reception duties) As well as supporting the Centre Manager, you will be responsible for ensuring their customers are provided will a full range of business support services. Essential skills Welcoming and professional personality to engage with customers and colleagues Good knowledge of all Microsoft packages Good knowledge of IT and able to resolve basic technical issues Excellent administration skills Good knowledge of Health & Safety & fire procedures
Deputy Centre Manager employer: Aspire Personnel Ltd
Contact Detail:
Aspire Personnel Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Centre Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Deputy Centre Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company values and their approach to customer service. We want you to show that you’re not just a fit for the role, but also for the company culture. Tailor your responses to reflect how you embody those values!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable discussing your experience and skills. Focus on how your background aligns with the responsibilities of supporting the Centre Manager and ensuring customer satisfaction.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Good luck!
We think you need these skills to ace Deputy Centre Manager
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your experience in customer service. We want to see how you've gone above and beyond to ensure customer satisfaction, as this role is all about providing excellent service to our business customers.
Tailor Your CV and Cover Letter: Don’t just send the same old CV! We recommend tailoring your application to reflect the specific skills and experiences that match the Deputy Centre Manager role. Mention your familiarity with health and safety procedures and any relevant administrative experience.
Be Professional and Welcoming: Since you'll be sitting on reception, it's crucial to convey a welcoming and professional personality in your application. Use a friendly tone and demonstrate your ability to engage with customers and colleagues alike.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Aspire Personnel Ltd
✨Know the Company Values
Before your interview, take some time to research the company's values and mission. Make sure you can articulate how your personal values align with theirs. This will show that you're not just looking for a job, but that you're genuinely interested in being part of their team.
✨Demonstrate Customer Service Skills
Since the role focuses heavily on customer service, prepare examples from your past experiences where you've gone above and beyond for customers. Think about specific situations where you resolved issues or improved customer satisfaction, as this will highlight your suitability for the position.
✨Brush Up on Health & Safety Knowledge
Given the importance of health and safety in this role, make sure you're familiar with basic H&S and fire procedures. You might be asked about these during the interview, so having a solid understanding will demonstrate your readiness to take on the responsibilities of the Deputy Centre Manager.
✨Showcase Your IT Skills
As the role requires good knowledge of Microsoft packages and basic IT troubleshooting, be prepared to discuss your technical skills. You could even mention specific software you've used in previous roles and how you've helped resolve technical issues, which will show your capability in this area.
