Deputy Centre Manager (Contract) – Customer Operations Lead in City of London
Deputy Centre Manager (Contract) – Customer Operations Lead

Deputy Centre Manager (Contract) – Customer Operations Lead in City of London

City of London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support the Centre Manager and ensure top-notch customer satisfaction while managing reception duties.
  • Company: Leading provider of commercial business centres in London.
  • Benefits: Enjoy 25 days holiday, increasing to 28 after qualifying period.
  • Why this job: Join a dynamic team and make a real difference in customer operations.
  • Qualifications: Experience as a Deputy Centre Manager or Senior Receptionist with health and safety knowledge.
  • Other info: Full-time, 2-year fixed-term contract with great career development opportunities.

The predicted salary is between 36000 - 60000 £ per year.

A leading provider of commercial business centres is seeking a Deputy Centre Manager for a 2-year fixed-term contract in London. This full-time role involves supporting the Centre Manager, ensuring high customer satisfaction, and managing reception duties.

Candidates should have experience in a similar role or as a Senior Receptionist and knowledge of health and safety procedures.

Additional benefits include 25 days of holiday, rising to 28 after a qualifying period.

Deputy Centre Manager (Contract) – Customer Operations Lead in City of London employer: Aspire Personnel Ltd

Join a dynamic team at a leading provider of commercial business centres in London, where we prioritise employee satisfaction and growth. With a supportive work culture, generous benefits including 25 days of holiday (increasing to 28), and opportunities for professional development, we are committed to fostering a rewarding environment for our staff. Experience the unique advantage of working in a vibrant city while contributing to exceptional customer operations.
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Contact Detail:

Aspire Personnel Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Deputy Centre Manager (Contract) – Customer Operations Lead in City of London

Tip Number 1

Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Deputy Centre Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.

Tip Number 2

Prepare for those interviews! Research common questions for customer operations roles and practice your responses. We want you to shine when discussing your experience as a Senior Receptionist and how it relates to ensuring high customer satisfaction.

Tip Number 3

Showcase your knowledge of health and safety procedures during interviews. This is crucial for the role, so be ready to discuss how you've implemented these practices in previous positions. It’ll show you’re not just a fit, but the perfect fit!

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.

We think you need these skills to ace Deputy Centre Manager (Contract) – Customer Operations Lead in City of London

Customer Service Skills
Reception Management
Health and Safety Knowledge
Team Support
Communication Skills
Problem-Solving Skills
Organisational Skills
Attention to Detail
Time Management
Experience in a Similar Role

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in customer operations and reception duties. We want to see how your skills align with the Deputy Centre Manager role, so don’t be shy about showcasing relevant achievements!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention your knowledge of health and safety procedures and how you can contribute to high customer satisfaction.

Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon and focus on what makes you a great candidate for this role.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to see all the other exciting opportunities we have!

How to prepare for a job interview at Aspire Personnel Ltd

Know the Company Inside Out

Before your interview, do some digging into the company’s values and mission. Understanding their approach to customer satisfaction and how they operate will help you align your answers with what they’re looking for.

Showcase Your Customer Service Skills

As a Deputy Centre Manager, you'll need to demonstrate your ability to manage customer interactions effectively. Prepare examples from your past experience where you’ve gone above and beyond to ensure customer satisfaction.

Familiarise Yourself with Health and Safety Procedures

Since knowledge of health and safety is crucial for this role, brush up on relevant regulations and procedures. Be ready to discuss how you’ve implemented these in previous roles or how you would handle specific scenarios.

Prepare Questions for Them

Interviews are a two-way street! Think of insightful questions to ask about the team dynamics, challenges the centre faces, or how success is measured in this role. This shows your genuine interest and helps you assess if it’s the right fit for you.

Deputy Centre Manager (Contract) – Customer Operations Lead in City of London
Aspire Personnel Ltd
Location: City of London

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