At a Glance
- Tasks: Welcome visitors, manage bookings, and ensure a positive experience at Aspire Leisure Centre.
- Company: Join a friendly team at Aspire Leisure Centre, a charity supporting spinal cord injury independence.
- Benefits: Earn up to £12.71 per hour plus holiday pay with flexible casual hours.
- Other info: Flexible shifts available, perfect for students balancing studies and work.
- Why this job: Make a real difference while gaining valuable customer service experience in a dynamic environment.
- Qualifications: Friendly attitude, excellent communication skills, and a desire to help others.
The predicted salary is between 12.71 - 12.71 £ per hour.
Are you a friendly, confident people person who enjoys providing excellent customer service? Do you thrive in a busy environment where no two days are the same? We’re looking for a Casual Customer Service Advisor to join our welcoming team at Aspire Leisure Centre. This is a flexible role, ideal for someone looking for casual work that fits around other commitments while making a real difference as part of a charity that supports people with spinal cord injuries.
As the face of Aspire Leisure Centre, you’ll be the first point of contact for our members and visitors. You’ll provide a warm welcome, answer enquiries, manage bookings, process payments, support membership sales, and help ensure every customer enjoys a positive experience.
What you’ll be doing:
- Welcoming members and visitors to the centre
- Handling telephone, email and face‑to‑face enquiries
- Managing bookings and membership administration
- Processing payments and daily transactions accurately
- Supporting membership promotions and sales
- Maintaining a clean, tidy and professional reception environment
- Working closely with colleagues across the leisure centre to deliver excellent customer service
What we’re looking for:
- Excellent communication and interpersonal skills
- A positive, proactive and reliable approach
- Strong organisational skills and attention to detail
- Confidence using Microsoft Word, Excel and Outlook
- The ability to remain calm and professional in a busy environment
- Previous experience in a reception, customer service or leisure environment would be an advantage, but most importantly we’re looking for someone with a friendly attitude and a genuine desire to help people.
Shift Availability:
- Weekday late shifts: 12:00pm – 8:30pm
- Occasional weekday early shifts: 7:00am – 3:30pm (annual leave cover)
- Weekend shifts: Saturday 7:00am – 3:30pm and Sunday 7:00am – 2:45pm (annual leave cover)
By joining our team, you’ll not only be part of a friendly and supportive workplace but will also be contributing to a wider charitable mission that changes lives. If you’re enthusiastic, customer‑focused and looking for a flexible role within a friendly team, we’d love to hear from you.
Salary: up to £12.71 per hour, plus holiday pay. Hours: Casual hours. Apply today and help us create a welcoming experience for every visitor to Aspire Leisure Centre.
Casual Customer Service Advisor in Stanmore employer: Aspire Leisure Centre
Aspire Leisure Centre is an exceptional employer that offers a flexible and rewarding work environment, perfect for those seeking casual employment while making a meaningful impact in the lives of individuals with spinal cord injuries. Our supportive team culture fosters personal growth and development, ensuring that every employee feels valued and empowered to contribute to our charitable mission. With competitive pay and the opportunity to work in a vibrant setting, joining Aspire means being part of a community dedicated to excellence in customer service and care.
