At a Glance
- Tasks: Handle customer queries, process orders, and support the sales team in a fast-paced environment.
- Company: Join a well-established IT and telecoms solutions company with a supportive culture.
- Benefits: Enjoy 23 days holiday, free parking, pension, and training opportunities.
- Other info: Must drive and have own transport; excellent career growth potential.
- Why this job: Dive into the tech world while developing your skills and making a real impact.
- Qualifications: Tech-savvy with strong customer service skills and a willingness to learn.
The predicted salary is between 25000 - 30000 £ per year.
Hours: 8.30am-5pm Mon-Fri - office based
Benefits: 23 days holiday + bank holidays, rising to 25 days after 2 years, free parking, pension.
PLEASE NOTE, DUE TO THE LOCATION OF THIS ROLE, YOU MUST DRIVE AND HAVE YOUR OWN TRANSPORT.
Aspire Jobs are working with our telecoms and IT solutions client who are now looking to recruit a Sales Administrator to join their growing team. They are a well-established company who offer full training for the suitable candidate.
This Sales Administrator role will suit someone who is tech-savvy and who has an interest in technology, telecoms or IT. You will be willing to learn, have strong customer service skills, with exceptional attention to detail, and common sense, as well as sales administration and time management skills. You will be dealing with day-to-day enquiries and some basic account management, supporting a small team who are really busy.
To be successful in the Sales Administrator role, you will have:
- An interest in technology, IT or telecoms
- Experience demonstrating excellent customer service skills
- High level of IT literacy - proficient with MS Office and MS Outlook
- Evidence of excellent organisational and multitasking skills
- A team player who is an effective and positive communicator
- A 'can-do' attitude
- Be reactive and able to deal with multiple client queries at once
- Be able to conduct research when needed and think for yourself
- Be competent, diligent, organised and thorough
Responsibilities of a Sales Administrator:
- Handle customer queries by email and phone
- Respond to or co-ordinate responses to customers by email and phone or ticketing system
- Raise tickets for queries relating to technical support
- Contact customers with updates, follow-ups, responses
- Produce quotes and help build solution proposals with sales team
- Processing customer orders through management system
- Liaise with the technical and operational departments to inform customer responses and to manage orders and projects through to effective delivery
- Maintain and update customer records, pricing, sales collateral
- Join sales/marketing meetings and contribute to updates, ideas and planning
- Develop monthly sales reports and help track sales performance
- Communicate customer feedback internally
- Develop product and service knowledge to increase ability to handle queries/quotes
- Manage sales diaries
- Liaise with suppliers and monitor product/supplier developments
Tech-Savvy Sales Administrator for IT & Telecoms in Three Legged Cross employer: Aspire Jobs
Join a dynamic and supportive team as a Tech-Savvy Sales Administrator in the thriving IT and Telecoms sector. Our company is dedicated to employee growth, offering comprehensive training and a collaborative work culture that values innovation and customer service excellence. With benefits like 23 days of holiday, free parking, and a pension scheme, we provide a rewarding environment for those eager to develop their skills and advance their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Tech-Savvy Sales Administrator for IT & Telecoms in Three Legged Cross
✨Tip Number 1
Get to know the company inside out! Research their products, services, and recent news. This will not only help you in interviews but also show your genuine interest in the tech-savvy world of IT and telecoms.
✨Tip Number 2
Practice your communication skills! Since you'll be handling customer queries, being articulate and friendly is key. Try role-playing with a friend or family member to get comfortable with common scenarios you might face.
✨Tip Number 3
Show off your tech skills! Brush up on MS Office and Outlook, and maybe even explore some basic IT concepts. Being proficient will give you an edge and demonstrate that you're ready to dive into the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Tech-Savvy Sales Administrator for IT & Telecoms in Three Legged Cross
Some tips for your application 🫡
Show Your Tech-Savvy Side:Make sure to highlight your interest in technology, IT, or telecoms in your application. We want to see that you're not just familiar with tech but genuinely excited about it!
Customer Service is Key:Since you'll be dealing with customer queries, emphasise your excellent customer service skills. Share examples of how you've gone above and beyond for customers in the past.
Be Organised and Diligent:We love a candidate who can juggle multiple tasks! Show us your organisational skills by detailing how you manage your time and keep track of various responsibilities.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us.
How to prepare for a job interview at Aspire Jobs
✨Show Your Tech Savvy Side
Since this role is all about technology and IT, make sure to highlight your tech skills during the interview. Be ready to discuss any relevant software or tools you've used, especially MS Office and Outlook, as well as any experience you have in telecoms or IT.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think of specific situations where you handled queries effectively or went above and beyond for a customer. This will show that you understand the importance of customer satisfaction in a sales administrator role.
✨Be Organised and Detail-Oriented
This job requires strong organisational skills and attention to detail. Bring along a notepad to jot down important points during the interview, and mention any systems or methods you use to stay organised. This will demonstrate your ability to manage multiple tasks efficiently.
✨Show Your Willingness to Learn
The company values candidates who are eager to learn and grow. Be prepared to discuss how you've approached learning new skills in the past, and express your enthusiasm for the training opportunities they offer. A positive attitude towards learning can set you apart from other candidates.
