At a Glance
- Tasks: Build and maintain strong client relationships while driving account growth and profitability.
- Company: Join a well-established, family-run business in Poole with a supportive culture.
- Benefits: Enjoy competitive salary, bonus structure, free lunch Fridays, and generous holiday scheme.
- Other info: Dynamic role with opportunities for professional growth and training.
- Why this job: Make a real impact by nurturing client accounts and developing industry expertise.
- Qualifications: Proven B2B or B2C experience with strong communication and commercial skills.
Location: Poole
Hours: Monday – Friday, 08.00am-17.00pm, 40 hours per week, office based
Salary: £35K - £45K plus bonus
Benefits: 22 days rising after 2 years, Holiday buy-back scheme, Pension, Growth by sharing bonus scheme, on-site parking, Modern open plan offices, Free lunch every Friday, Company sick pay, Company social and corporate events, monthly + annual bonus structure, Training provided.
The successful Client Relationship Manager will be an industry expert within various product ranges, offering consultancy and expertise as a way of adding value to the client. The purpose of the role is to grow accounts in both revenue and profitability through a diverse range of activities and developing relationships with both customers and suppliers.
The successful Client Relationship Manager will:
- Have proven B2B or B2C experience
- Be comfortable selling via phone and in virtual meetings with both existing and prospective customers
- Ability to build strong long-term relationships with both customers and colleagues
- Be proactive and keen to develop both product and industry knowledge
- Possess strong commercial acumen (ability to analyse and interpret data) with the ability to negotiate and upsell
- Have a good working knowledge of product creation & delivery, change control, product definition and change management processes
- Possess excellent communication and interpersonal skills
Job responsibilities for the Client Relationship Manager are:
- Build and maintain positive client relationships, both internally and externally
- Nurture an account to ensure it grows to its full potential
- Work closely with clients and be supportive and involved with their strategic planning
- Research and understand product availability and stay up to date on industry trends
- Source products in response to clients’ requests anticipate future needs.
- Analyse each customers’ accounts to assess and identify opportunities to drive growth and profitability
- Work closely with other departments within the business to ensure customer expectations are met and products are delivered within specified deadlines
- Conduct regular reviews of pricing and opportunities for margin growth and price increases
- Be confident dealing with client enquiries and be able to provide resolutions in a professional and timely manner
Client Relationship Manager in Parkstone employer: Aspire Jobs
Join a well-established, family-run business in Poole that values its employees and fosters a supportive work culture. With competitive salaries, generous benefits including a holiday buy-back scheme, and opportunities for professional growth through training and bonuses, this role as a Client Relationship Manager offers a rewarding career path. Enjoy modern open-plan offices, free lunches every Friday, and a strong emphasis on building long-term relationships with clients and colleagues alike.
StudySmarter Expert Advice🤫
We think this is how you could land Client Relationship Manager in Parkstone
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn to find potential contacts. The more people you know, the better your chances of landing that Client Relationship Manager role.
✨Tip Number 2
Practice your pitch! You never know when you'll get a chance to impress someone. Prepare a quick summary of your experience and what makes you a great fit for the role. Keep it concise and engaging – you want to leave them wanting to know more!
✨Tip Number 3
Research the company inside out. Understand their products, values, and recent news. This will not only help you in interviews but also show your genuine interest in the role. Plus, it’ll give you some great talking points to build rapport with interviewers.
✨Tip Number 4
Don’t forget to follow up! After an interview or meeting, drop a quick thank-you email to express your appreciation. It keeps you on their radar and shows your enthusiasm for the position. Plus, who doesn’t love a bit of good manners?
We think you need these skills to ace Client Relationship Manager in Parkstone
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Client Relationship Manager role. Highlight your B2B or B2C experience and any relevant skills that match the job description. We want to see how you can add value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your passion for building client relationships and your proactive approach to developing industry knowledge. Let us know why you're the perfect fit for our family-run business.
Show Off Your Communication Skills:Since excellent communication is key for this role, make sure your application reflects that. Keep your language clear and professional, but don’t be afraid to let your personality shine through. We love a bit of character!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Aspire Jobs
✨Know Your Stuff
Make sure you’re well-versed in the products and services offered by the company. Research their industry trends and competitors so you can speak confidently about how you can add value to their client relationships.
✨Showcase Your Relationship Skills
Prepare examples of how you've successfully built and maintained client relationships in the past. Be ready to discuss specific strategies you used to nurture accounts and drive growth, as this role is all about strong interpersonal skills.
✨Be Data Savvy
Brush up on your commercial acumen! Be prepared to discuss how you analyse data to identify opportunities for growth and profitability. This will show that you understand the business side of client management.
✨Practice Your Communication
Since this role involves a lot of phone and virtual meetings, practice articulating your thoughts clearly and professionally. You might even want to do a mock interview with a friend to get comfortable with your delivery.
