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- Tasks: Build and manage relationships with customers while driving growth and profitability.
- Company: Join a family-run business with a supportive and dynamic team culture.
- Benefits: Enjoy competitive salary, bonus schemes, free lunches, and career development opportunities.
- Why this job: Make an impact in a growing company while developing your skills in account management.
- Qualifications: Experience in B2B or B2C sales, strong communication, and relationship-building skills.
- Other info: Own transport required; modern office environment with social events and training provided.
The predicted salary is between 35000 - 38000 £ per year.
Location: Poole
Hours: Monday to Friday, 08.00am-17.00pm
Salary: £35K - £38K DOE + monthly profit share bonus
Benefits: 22 days rising after 2 years, Holiday buy-back scheme, Pension, Growth by sharing bonus scheme, on-site parking, Modern open plan offices, Free lunch every Friday, Company sick pay, Company social and corporate events, monthly + annual bonus structure, Training provided.
Aspire Jobs are delighted to be working with our client who are a well-established and growing family run business and who are now looking for an additional member of staff to join their hardworking team based in Poole, Dorset.
The successful Account Manager will need to be accountable for building and managing relationships with internal and external customers at a more senior level. Ideally your Account Management experience will come from within the FMCG, retail or hospitality industries. Own transport is essential for this role.
The successful Account Manager will:
- Have proven B2B or B2C experience
- Be comfortable selling via phone and in virtual meetings with both existing and prospective customers
- Be proactive and keen to develop both product and industry knowledge
- Possess strong commercial acumen (ability to analyse and interpret data) with the ability to negotiate and upsell
- Ability to build strong relationships with both customers and colleagues
Job duties for the Account Manager are:
- Be confident making an agreed volume of outbound customer calls per day
- Respond to customer email enquiries within agreed timeframe
- Make appointments for the sales team ensuring that all open opportunities are updated and maintained within the CRM database
- Manage requests for quotes and follow up as required
- Ensure accuracy of information (inc. stock availability, delivery schedules, pricing etc)
- Record all customer interactions on the CRM system, ensuring that information is accurate and up to date
- Analyse each customer's accounts to assess and identify opportunities to drive growth and profitability
- Build and maintain positive client relationships
- Research and understand product availability and stay up to date on industry trends
- Manage customer complaints in a professional and timely manner
Account Manager in London employer: Aspire Jobs
Contact Detail:
Aspire Jobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the FMCG, retail, or hospitality industries. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on your dream job!
✨Tip Number 2
Practice your pitch! Whether it’s over the phone or in a virtual meeting, being able to confidently sell yourself is key. Role-play with a friend or record yourself to refine your delivery and make sure you’re showcasing your strengths.
✨Tip Number 3
Stay sharp on industry trends! Keep up with the latest news and developments in your field. This not only helps you in interviews but also shows potential employers that you’re proactive and genuinely interested in the role.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Account Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Account Manager role. Highlight your B2B or B2C experience and any relevant skills from the FMCG, retail, or hospitality sectors. We want to see how your background fits with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team in Poole. Mention your passion for building relationships and any specific achievements that demonstrate your commercial acumen.
Show Off Your Communication Skills: As an Account Manager, communication is key! Make sure your application reflects your ability to engage with customers both over the phone and in virtual meetings. We love seeing candidates who can convey their thoughts clearly and confidently.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any updates. Plus, it shows you’re keen to join our hardworking team!
How to prepare for a job interview at Aspire Jobs
✨Know Your Stuff
Before the interview, make sure you research the company and its products thoroughly. Understand their position in the FMCG, retail, or hospitality industries, and be ready to discuss how your experience aligns with their needs.
✨Showcase Your Relationship-Building Skills
Prepare examples of how you've successfully built and maintained relationships with clients in previous roles. Be ready to discuss specific strategies you used to engage customers and resolve issues.
✨Demonstrate Your Commercial Acumen
Brush up on your ability to analyse data and interpret market trends. Be prepared to discuss how you've used this knowledge to drive sales or improve customer satisfaction in past positions.
✨Practice Your Communication Skills
Since the role involves a lot of phone and virtual meetings, practice articulating your thoughts clearly and confidently. Consider doing mock interviews with a friend to refine your pitch and ensure you're comfortable discussing your experience.