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- Tasks: Build and maintain strong client relationships while driving account growth and profitability.
- Company: Dynamic company in Poole with a focus on luxury products and client satisfaction.
- Benefits: Competitive salary, bonus structure, free lunch Fridays, and professional training.
- Other info: Modern office environment with excellent career development opportunities.
- Why this job: Join a vibrant team and make a real impact in the luxury product industry.
- Qualifications: Experience in B2B or B2C sales, preferably with luxury products.
The predicted salary is between 35000 - 45000 £ per year.
Location: Poole
Hours: Monday to Friday, 08.00am-17.00pm, 40 hours per week, office based
Salary: £35K - £45K plus bonus
Benefits: 22 days rising after 2 years, Holiday buy-back scheme, Pension, Growth by sharing bonus scheme, on-site parking, Modern open plan offices, Free lunch every Friday, Company sick pay, Company social and corporate events, monthly + annual bonus structure, Training provided.
The successful Client Relationship Manager will be an industry expert within various product ranges, offering consultancy and expertise as a way of adding value to the client. The purpose of the role is to grow accounts in both revenue and profitability through a diverse range of activities and developing relationships with both customers and suppliers.
Ideally looking for candidates who have some experience of luxury product sale & distribution.
The successful Client Relationship Manager will:- Have proven B2B or B2C experience ideally with some experience of luxury product sale & distribution.
- Be comfortable selling via phone and in virtual meetings with both existing and prospective customers.
- Ability to build strong long‑term relationships with both customers and colleagues.
- Be proactive and keen to develop both product and industry knowledge.
- Possess strong commercial acumen (ability to analyse and interpret data) with the ability to negotiate and upsell.
- Have a good working knowledge of product creation & delivery, change control, product definition and change management processes.
- Possess excellent communication and interpersonal skills.
- Build and maintain positive client relationships, both internally and externally.
- Nurture an account to ensure it grows to its full potential.
- Work closely with clients and be supportive and involved with their strategic planning.
- Research and understand product availability and stay up to date on industry trends.
- Source products in response to clients requests and anticipate future needs.
- Analyse each customer's accounts to assess and identify opportunities to drive growth and profitability.
- Work closely with other departments within the business to ensure customer expectations are met and products are delivered within specified deadlines.
- Conduct regular reviews of pricing and opportunities for margin growth and price increases.
- Be confident dealing with client enquiries and be able to provide resolutions in a professional and timely manner.
Client Relationship Manager employer: Aspire Jobs
Contact Detail:
Aspire Jobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Relationship Manager
✨Tip Number 1
Network like a pro! Get out there and connect with industry folks on LinkedIn or at local events. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Practice your pitch! Whether it’s over the phone or in a virtual meeting, make sure you can confidently talk about your experience and how you can add value to clients. Role-play with a friend if you need to!
✨Tip Number 3
Research is key! Stay updated on industry trends and product knowledge. This will not only impress potential employers but also help you understand client needs better.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Client Relationship Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your B2B or B2C experience, especially if you've worked with luxury products. We want to see how you can add value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Client Relationship Manager role. Share specific examples of how you've built strong relationships and driven growth in previous roles.
Show Off Your Communication Skills: Since this role involves a lot of interaction with clients, make sure your written application showcases your excellent communication skills. Keep it clear, concise, and professional – we love a well-structured application!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Aspire Jobs
✨Know Your Products Inside Out
As a Client Relationship Manager, you'll need to demonstrate your expertise in luxury products. Make sure you research the specific product ranges the company offers and be prepared to discuss how they can add value to clients. This will show that you're proactive and knowledgeable, which is key for building strong relationships.
✨Showcase Your Relationship-Building Skills
During the interview, highlight your experience in nurturing client relationships. Share specific examples of how you've successfully built rapport with customers or colleagues in the past. This will help illustrate your ability to maintain positive relationships, which is crucial for this role.
✨Prepare for Data-Driven Discussions
Since strong commercial acumen is essential, be ready to discuss how you've used data to drive growth in previous roles. Bring examples of how you've analysed customer accounts or identified opportunities for upselling. This will demonstrate your analytical skills and your ability to negotiate effectively.
✨Practice Your Communication Skills
Excellent communication is a must for this position. Before the interview, practice articulating your thoughts clearly and confidently. Consider doing mock interviews with a friend or using video calls to simulate the virtual meetings you'll be having with clients. This will help you feel more comfortable and prepared.