Facilities Assistant – 12 Month Maternity Contract in Bournemouth

Location: Bournemouth

Salary: Up to £24K + annual bonus of 5% based on company performance

Benefits: 20 days hols + Bank Holidays, Birthday off paid, Xmas shut down as extra holiday, Simply Health cash plan, staff socials, free parking permit, Death in service

Hours: 9am-5pm Monday-Friday, 1 hour unpaid lunch, 35 hours per week, office based

Candidates must have their own car insured for business use, should the need to use their car arise.

Aspire Jobs are delighted to be working in an exclusive partnership with our professional services client, who are a well-established and reputable business based in Bournemouth. They are now looking for an entry level Facilities Assistant to cover a 12-month maternity contract position to start ideally last week of August/first week of September.

As a team they are organising and hosting more and more functions both internal and external and a large part of this role will be the organisation of said events. This includes setting up tables/chairs, liaising with outside suppliers for food and drinks from start to finish. This is NOT a "sat in front of a computer" type role but does need you to have computer skills including using Word and Excel. You will be responsible for ensuring that their client suite and meeting rooms are ready to be used at all times, making sure that they are clean and tidy. This will involve you making sure the kitchen area is also kept tidy. This is a real chance to make this Facilities Assistant role your own.

The role will also see you covering reception when needed, so you must look the part and be professional with strong communication skills. A large part of this role will be communication both internally with staff at all levels (including partners and board directors) as well as external clients and suppliers, therefore you must be good with people with the ability to adjust your tone accordingly. You will also be flexible to undertake other roles as and when needed.

The Facilities Assistant role will give you the opportunity to get to know everyone within the business at 2 different sites in central Bournemouth.

The successful Facilities Assistant will:

• Have a “can-do” attitude, initiative, and growth mindset
• Possess strong attention to detail and accuracy
• Have an understanding of what goes into fantastic customer / client service and your desire to want to provide a brilliant client / employee office experience, in a professional environment
• Possess high standards of professionalism
• Have strong organisational skills
• Have strong communication skills – both written and verbal
• Be professionally presented
• Possess good computer skills
• Have energy and a real get up and go (this can be quite a physically demanding role)

Key Responsibilities of the Facilities Assistant:

• Learning all ‘front of house’ tasks and covering reception when required, answering calls and greeting clients
• Setting up meeting rooms in their client suite and other internal meeting rooms, ensuring the rooms are always client ready and refreshments are available
• As required, greeting and accompanying clients / guests from reception up to their client suite or meeting rooms and providing refreshments
• Organising events and setting out rooms in line with requirements
• Ensuring desks are set up for new starters and cleared from leavers
• Answering tickets raised on their internal facilities system
• When required, help the morning Receptionist open incoming post and distribute to pigeonholes
• Carrying out routine tasks, such as cleaning the coffee machines, tea towel swaps and replenishing stock where necessary

Ideally, we would love all applicants to have some office experience, however if you have worked in a customer / client service role, where providing brilliant customer service has really mattered, we’d love to hear from you too.