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- Tasks: Manage and nurture client accounts, ensuring growth and satisfaction.
- Company: Join a well-established family-run business in Poole, Dorset.
- Benefits: Enjoy 22 days holiday, free lunch Fridays, bonuses, and training opportunities.
- Why this job: Be part of a supportive team with a positive culture and growth potential.
- Qualifications: Experience in account management and excellent communication skills required.
- Other info: Own transport is essential for client visits.
The predicted salary is between 30000 - 42000 £ per year.
Location: Poole Hours: Monday – Friday, 08.00am-17.00pm Salary: £45K – £50K DOE Benefits: 22 days rising after 2 years, Holiday buy-back scheme, Pension, Growth by sharing bonus scheme, on-site parking, Modern open plan offices, Free lunch every Friday, Company sick pay, Company social and corporate events, monthly annual bonus structure, Training provided. Aspire Jobs are delighted to be working with our client who are a well-established and growing family run business and who are now looking for an additional member of staff to join their hardworking team based in Poole, Dorset. The successful Account Manager will need to be accountable for building and managing relationships with internal and external customers at a more senior level. Ideally your Account Management experience will come from within the FMCG, retail or hospitality industries. You will be accountable for nurturing your FMCG account to ensure it grows to its full potential as well as building corporate management relationships. The successful candidate must be someone who has excellent communication and interpersonal skills as well as influencing and engagement skills. You will be working closely with the internal account support team to ensure customer expectations are met and products are delivered in a timely manner. A proactive mindset is essential to work in this fast paced company. Own Transport is essential for this role. The successful Account Manager will: – * Have proven B2B or B2C Key Account Management/Client Relationship Management/Commercial Management or Senior Corporate Relationship Management experience, ideally within hospitality or retail industries * Be highly organised * Strong commercial acumen (ability to analyse & interpret data), with the ability to negotiate and upsell * Have excellent attention to detail * Have good levels of business acumen * Possess strong/intermediate Excel skills and able to work with spreadsheets and formulas. * Have good IT/systems skills * Be able to multitask * Possess good time management skills * Have a positive, “can do” attitude * Be asked to do client service visits every few weeks – Own transport is essential * Be a Team player Job duties for the Account Manager are: – * Being accountable for nurturing an account to ensure it grows to its full potential * Be accountable for building & managing relationships with internal & external customers * Being involved in the strategic planning with this account * Working closely with the Account support Team to ensure customer expectations are met and products delivered on time * Influencing the direction of the account(s) you look after and decide what range of products to proactively engage the client with * Being involved in budget setting for clients and establishing growth targets * Proactively work with clients to improve profitability of the accounts * Carry out reviews of the pricing for clients and look to improve margins and negotiate increases * Sourcing products at clients requests this includes product creation & delivery, change control, product definition and change management processes. * Supporting prestigious clients at senior levels * Ability to calmly deal with client queries and concerns with high levels of professionalism and creatively coming up with solutions to their problems
Account Manager employer: Aspire Jobs
Contact Detail:
Aspire Jobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Network with professionals in the industry, especially those who work in account management. Attend local business events or join relevant online forums to connect with potential colleagues and learn more about the company culture.
✨Tip Number 2
Research the company thoroughly. Understand their products, services, and client base. This knowledge will help you engage in meaningful conversations during interviews and demonstrate your genuine interest in the role.
✨Tip Number 3
Prepare examples of your past experiences that showcase your relationship management skills. Be ready to discuss specific situations where you successfully nurtured client accounts or resolved issues creatively.
✨Tip Number 4
Practice your communication skills. Since excellent interpersonal skills are crucial for this role, consider role-playing scenarios with a friend or mentor to refine your ability to influence and engage effectively.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in Key Account Management or Client Relationship Management. Use specific examples that demonstrate your ability to nurture accounts and build relationships.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication and interpersonal skills. Mention how your positive attitude and organisational abilities make you a great fit for the role.
Highlight Relevant Skills: In your application, emphasise your IT skills, attention to detail, and time management capabilities. These are crucial for the Account Manager position and should be clearly stated.
Showcase Your Problem-Solving Abilities: Provide examples of how you've successfully dealt with client queries and concerns in the past. This will demonstrate your professionalism and ability to creatively solve problems.
How to prepare for a job interview at Aspire Jobs
✨Showcase Your Relationship Management Skills
As an Account Manager, your ability to build and maintain relationships is crucial. Prepare examples of how you've successfully managed client relationships in the past, highlighting your communication and interpersonal skills.
✨Demonstrate Organisational Skills
Being highly organised is key for this role. During the interview, discuss your methods for managing multiple accounts and tasks effectively. Consider sharing specific tools or techniques you use to stay on top of your responsibilities.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you've had to deal with client queries or concerns, and be ready to explain how you approached these situations with professionalism and creativity.
✨Research the Company and Its Clients
Understanding the company’s values and its client base will give you an edge. Familiarise yourself with their products and services, and be prepared to discuss how you can contribute to their growth and success during the interview.
