At a Glance
- Tasks: Support a busy sales team by handling customer queries and processing orders.
- Company: Join a well-established telecoms and IT solutions company with a supportive culture.
- Benefits: Enjoy 23 days holiday, free parking, pension, and training opportunities.
- Other info: Full training provided; perfect for those eager to learn and grow.
- Why this job: Kickstart your career in tech while developing valuable skills in a dynamic environment.
- Qualifications: Tech-savvy with strong customer service skills and high IT literacy.
The predicted salary is between 25000 - 30000 £ per year.
Hours: 8.30am-5pm Mon-Fri - office based
Benefits: 23 days holiday + bank holidays, rising to 25 days after 2 years, free parking, pension.
Aspire Jobs are working with our telecoms and IT solutions client who are now looking to recruit a Sales Administrator to join their growing team. They are a well-established company who offer full training for the suitable candidate.
This Sales Administrator role will suit someone who is tech-savvy and who has an interest in technology, telecoms or IT. You will be willing to learn, have strong customer service skills, with exceptional attention to detail, and common sense, as well as sales administration and time management skills. You will be dealing with day-to-day enquiries and some basic account management, supporting a small team who are really busy.
To be successful in the Sales Administrator role, you will have:
- An interest in technology, IT or telecoms
- Experience demonstrating excellent customer service skills
- High level of IT literacy - proficient with MS Office and MS Outlook
- Evidence of excellent organisational and multitasking skills
- A team player who is an effective and positive communicator
- Have a 'can-do' attitude
- Be reactive and able to deal with multiple client queries at once
- Be able to conduct research when needed and think for yourself
- Be competent, diligent, organised and thorough
Responsibilities of a Sales Administrator:
- Handle customer queries by email and phone
- Respond to or co-ordinate responses to customers by email and phone or ticketing system
- Raise tickets for queries relating to technical support
- Contact customers with updates, follow-ups, responses
- Produce quotes and help build solution proposals with sales team
- Processing customer orders through management system
- Liaise with the technical and operational departments to inform customer responses and to manage orders and projects through to effective delivery
- Maintain and update customer records, pricing, sales collateral
- Join sales/marketing meetings and contribute to updates, ideas and planning
- Develop monthly sales reports and help track sales performance
- Communicate customer feedback internally
- Develop product and service knowledge to increase ability to handle queries/quotes
- Manage sales diaries
- Liaise with suppliers and monitor product/supplier developments
Sales Coordinator (Serviced Office) in Wimborne Minster employer: Aspire Jobs Limited
Join a well-established telecoms and IT solutions company as a Sales Coordinator, where you will benefit from a supportive work culture that prioritises employee growth through comprehensive training and development opportunities. With a generous holiday allowance, free parking, and a pension scheme, this role offers a rewarding environment for tech-savvy individuals eager to enhance their skills while contributing to a dynamic team. Located in a vibrant area, you'll enjoy a collaborative atmosphere that encourages innovation and effective communication.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Coordinator (Serviced Office) in Wimborne Minster
✨Tip Number 1
Get to know the company inside out! Research their products, services, and culture. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Be ready to explain how your skills align with the Sales Administrator role. Highlight your customer service experience and tech-savviness to make a strong impression.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can keep you fresh in their minds and shows your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’re the perfect fit!
We think you need these skills to ace Sales Coordinator (Serviced Office) in Wimborne Minster
Some tips for your application 🫡
Show Your Tech Savvy Side:Since we're looking for someone who's tech-savvy, make sure to highlight any relevant experience with technology, telecoms, or IT in your application. We want to see your passion for the industry shine through!
Customer Service is Key:We value strong customer service skills, so share examples of how you've provided excellent support in previous roles. Whether it's handling queries or managing client relationships, let us know how you excelled!
Attention to Detail Matters:In a role like this, attention to detail is crucial. Make sure your application is free from typos and errors, and consider mentioning specific instances where your meticulous nature made a difference in your work.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people!
How to prepare for a job interview at Aspire Jobs Limited
✨Know Your Tech
Since the role is all about technology, telecoms, and IT, make sure you brush up on your knowledge in these areas. Familiarise yourself with common industry terms and trends. This will not only impress your interviewers but also show that you're genuinely interested in the field.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think of specific situations where you went above and beyond to help a customer. This will demonstrate your strong customer service skills and your ability to handle queries effectively.
✨Organisational Skills are Key
The job requires excellent organisational and multitasking skills. Be ready to discuss how you manage your time and prioritise tasks. You could even bring a planner or a digital tool you use to stay organised as a visual aid during the interview.
✨Be Ready to Learn
Since the company offers full training, express your willingness to learn and adapt. Share examples of times when you quickly picked up new skills or knowledge. This will show that you have a 'can-do' attitude and are eager to grow within the role.
