At a Glance
- Tasks: Support a busy sales team by handling customer queries and processing orders.
- Company: Established telecoms and IT solutions company with a supportive culture.
- Benefits: 23 days holiday, free parking, pension, and full training provided.
- Other info: Great opportunity for career growth and learning in the tech industry.
- Why this job: Join a tech-savvy team and grow your skills in a dynamic environment.
- Qualifications: Strong customer service skills and proficiency in MS Office required.
The predicted salary is between 25000 - 30000 £ per year.
Hours: 8.30am-5pm Mon-Fri - office based
Benefits: 23 days holiday + bank holidays, rising to 25 days after 2 years, free parking, pension.
Aspire Jobs are working with our telecoms and IT solutions client who are now looking to recruit a Sales Administrator to join their growing team. They are a well-established company who offer full training for the suitable candidate. This Sales Administrator role will suit someone who is tech-savvy and who has an interest in technology, telecoms or IT.
You will be willing to learn, have strong customer service skills, with exceptional attention to detail, and common sense, as well as sales administration and time management skills. You will be dealing with day-to-day enquiries and some basic account management, supporting a small team who are really busy.
To be successful in the Sales Administrator role, you will have:
- An interest in technology, IT or telecoms
- Experience demonstrating excellent customer service skills
- High level of IT literacy - proficient with MS Office and MS Outlook
- Evidence of excellent organisational and multitasking skills
- A team player who is an effective and positive communicator
- A 'can-do' attitude
- Be reactive and able to deal with multiple client queries at once
- Be able to conduct research when needed and think for yourself
- Be competent, diligent, organised and thorough
Responsibilities of a Sales Administrator:
- Handle customer queries by email and phone
- Respond to or co-ordinate responses to customers by email and phone or ticketing system
- Raise tickets for queries relating to technical support
- Contact customers with updates, follow-ups, responses
- Produce quotes and help build solution proposals with the sales team
- Processing customer orders through the management system
- Liaise with the technical and operational departments to inform customer responses and to manage orders and projects through to effective delivery
- Maintain and update customer records, pricing, sales collateral
- Join sales/marketing meetings and contribute to updates, ideas and planning
- Develop monthly sales reports and help track sales performance
- Communicate customer feedback internally
- Develop product and service knowledge to increase ability to handle queries/quotes
- Manage sales diaries
- Liaise with suppliers and monitor product/supplier developments
Sales Coordinator - Central Sales Office in Wimborne Minster employer: Aspire Jobs Limited
Join a well-established telecoms and IT solutions company as a Sales Coordinator in our Central Sales Office, where you will benefit from a supportive work culture that prioritises employee growth through comprehensive training and development opportunities. With a generous holiday allowance, free parking, and a pension scheme, we foster a positive environment for tech-savvy individuals eager to enhance their skills while contributing to a busy and dynamic team. This role not only offers meaningful work but also the chance to engage with cutting-edge technology in a collaborative setting.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Coordinator - Central Sales Office in Wimborne Minster
✨Tip Number 1
Get to know the company inside out! Research their products, services, and culture. This will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly chat can sometimes lead to insider tips or even a referral!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to customer service and sales administration. Role-play with a friend to boost your confidence.
✨Tip Number 4
Don’t forget to follow up! After an interview, send a thank-you email expressing your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm.
We think you need these skills to ace Sales Coordinator - Central Sales Office in Wimborne Minster
Some tips for your application 🫡
Show Your Tech Savvy Side:Since we're looking for someone who's tech-savvy, make sure to highlight any relevant experience with technology, telecoms, or IT in your application. We want to see your passion for the industry shine through!
Customer Service is Key:We value strong customer service skills, so be sure to include examples of how you've provided excellent support in previous roles. Whether it's handling queries or managing client relationships, let us know how you excelled!
Attention to Detail Matters:In a role like this, attention to detail is crucial. Make sure your application is free from typos and errors, and consider mentioning specific instances where your meticulous nature made a difference in your work.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people!
How to prepare for a job interview at Aspire Jobs Limited
✨Know Your Tech
Since the role is all about technology, telecoms, and IT, make sure you brush up on your knowledge in these areas. Familiarise yourself with common industry terms and trends. This will not only show your interest but also help you engage in meaningful conversations during the interview.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think of specific situations where you handled queries effectively or went above and beyond for a customer. This will demonstrate your ability to manage client relationships, which is crucial for the Sales Administrator role.
✨Demonstrate Organisational Skills
Be ready to discuss how you manage your time and stay organised, especially when juggling multiple tasks. You might want to share tools or methods you use to keep track of your responsibilities. This will highlight your ability to thrive in a busy environment, just like the one you'll be joining.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of your interview. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm for the position and helps you gauge if the company is the right fit for you.
