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- Tasks: Assist with customer queries, manage orders, and support the sales team.
- Company: Join a well-established telecoms and IT solutions company with a supportive culture.
- Benefits: Enjoy 23 days holiday, free parking, and a pension scheme.
- Other info: Must have own transport due to location; full training provided.
- Why this job: Perfect for tech-savvy individuals looking to grow in a dynamic environment.
- Qualifications: Strong interest in technology, excellent customer service skills, and IT literacy required.
The predicted salary is between 15000 - 35000 £ per year.
Location: Three Legged Cross
Salary: Circa £25k FTE
Hours: Monday - Friday - office based (school hours 5 days per week)
Benefits: 23 days holiday pro rata + bank holidays, rising to 25 days pro rata after 2 years, free parking, pension.
PLEASE NOTE: DUE TO THE LOCATION OF THIS ROLE, YOU MUST DRIVE AND HAVE YOUR OWN TRANSPORT.
Aspire Jobs are working with our telecoms and IT solutions client who are now looking to recruit a Part Time Sales Administrator to join their growing team. They are a well-established company who offer full training for the suitable candidate.
This Part Time Sales Administrator role will suit someone who is tech-savvy and who has an interest in technology, telecoms or IT. You will be willing to learn, have strong customer service skills, with exceptional attention to detail, and common sense, as well as sales administration and time management skills. You will be given lots of training, but you should be IT computer-literate with a good telephone manner. You will be dealing with day-to-day enquiries and some basic account management, supporting a small team who are really busy.
To be successful in the Part Time Sales Administrator role, you will have:
- A strong interest in technology, IT or telecoms
- Experience demonstrating excellent customer service skills
- High level of IT literacy - proficient with MS Office and MS Outlook
- Evidence of excellent organisational and multitasking skills
- A team player who is an effective and positive communicator
- A good fit with company ethos
- A "can-do" attitude
- Be reactive and able to deal with multiple client queries at once
- Be able to conduct research when needed and think for yourself
- Be competent, diligent, organised and thorough
Responsibilities of the Part Time Sales Administrator:
- Handle customer queries by email and phone
- Respond to or co-ordinate responses to customers by email and phone or ticketing system
- Raise tickets for queries relating to technical support
- Contact customers with updates, follow-ups, responses
- Produce quotes and help build solution proposals with sales team
- Processing customer orders through management system
- Liaise with the technical and operational departments to inform customer responses and to manage orders and projects through to effective delivery
- Maintain and update customer records, pricing, sales collateral
- Join sales/marketing meetings and contribute to updates, ideas and planning
- Develop monthly sales reports and help track sales performance
- Communicate customer feedback internally
- Develop product and service knowledge to increase ability to handle queries/quotes
- Manage sales diaries
- Liaise with suppliers and monitor product/supplier developments
Part Time Sales Administrator employer: Aspire Jobs Limited
Contact Detail:
Aspire Jobs Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part Time Sales Administrator
✨Tip Number 1
Familiarise yourself with the latest trends in technology, telecoms, and IT. This will not only help you during interviews but also show your genuine interest in the field, making you a more attractive candidate.
✨Tip Number 2
Practice your customer service skills by engaging in role-play scenarios with friends or family. Being able to demonstrate your ability to handle queries effectively will set you apart from other candidates.
✨Tip Number 3
Brush up on your MS Office and Outlook skills. Consider taking a quick online course or tutorial to ensure you're proficient, as this is crucial for the role and will boost your confidence.
✨Tip Number 4
Network with current or former employees of the company on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach.
We think you need these skills to ace Part Time Sales Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and any relevant skills in IT or telecoms. Use keywords from the job description to demonstrate that you are a good fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your interest in technology and your ability to handle customer queries. Mention specific examples of your organisational skills and how you've successfully managed multiple tasks in the past.
Highlight Your IT Skills: Since the role requires a high level of IT literacy, be sure to mention your proficiency with MS Office and MS Outlook. If you have experience with any other relevant software, include that as well.
Show Enthusiasm for Learning: Express your willingness to learn and adapt in your application. The company offers training, so emphasise your eagerness to develop your skills further in the telecoms and IT sectors.
How to prepare for a job interview at Aspire Jobs Limited
✨Show Your Tech Savvy Side
Since the role requires a strong interest in technology, IT, or telecoms, make sure to highlight any relevant experience or knowledge you have. Discuss any tech-related projects you've worked on or tools you're familiar with to demonstrate your enthusiasm and capability.
✨Emphasise Customer Service Skills
This position involves handling customer queries, so be prepared to share examples of how you've provided excellent customer service in the past. Think of specific situations where you resolved issues or went above and beyond for a customer.
✨Demonstrate Organisational Skills
The job requires strong organisational and multitasking abilities. Be ready to discuss how you manage your time and prioritise tasks effectively. You could mention tools or methods you use to stay organised, especially in a busy environment.
✨Prepare Questions About the Role
Having questions ready shows your interest in the position and the company. Ask about the team dynamics, training opportunities, or what a typical day looks like for a Part Time Sales Administrator. This not only helps you gauge if it's the right fit but also demonstrates your proactive attitude.