Internal Sales Manager

Location: Poole

Salary: £doe but c £40k + bonus

Hours: Monday to Friday, 08.00am-17.00pm, 40 hours per week, office based with occasional out of hours working and travel to partners (must drive)

Benefits:

• 22 days rising after 2 years
• Holiday buy-back scheme
• Pension
• Growth by sharing bonus scheme
• On-site parking
• Modern open plan offices
• Tuck shop and free lunch every Friday
• Company sick pay
• Company social and corporate events
• Monthly + annual bonus structure
• Employee Assistance Programme
• Eye care reimbursement
• Training provided

Aspire Jobs are delighted to be working with our client who are a well-established and growing family run business based in Poole, Dorset. They are now seeking an experienced Internal Sales Manager to strengthen one of their busiest teams.

As Internal Sales Manager you will be responsible for leading, coaching and developing the Account Management team to generate revenue, manage pipelines and achieve performance targets. Setting KPIs, improving conversion rates and implementing sales strategies for a particular division.

The successful Internal Sales Manager will have/be able to:

• Proven sales management experience, ideally in an inside sales environment.
• Demonstrable understanding of sales techniques, lead generation and closing strategies.
• Strong leadership, team management, coaching and motivational skills.
• Analytical and organisational skills with the ability to analyse metrics to improve performance.
• Experience in a B2B sales environment, particularly within leisure, retail and/or hospitality industry preferred.
• Familiarity with data analysis and reporting tools for monitoring sales performance.
• Experience in managing customer relationships and ensuring customer satisfaction (NPS).
• Proficiency in CRM/ERP software and Microsoft Office Suite.
• Track record of improving conversion rates and time to close metrics.

Job Description:

• Execute sales plans by managing existing customer accounts, nurturing new opportunities within accounts managed by Account Managers.
• Provide ongoing training and professional development for SME team.
• Manage all people related aspects of the SME team, including recruitment and performance management.
• Set and track sales targets, produce reports, and conduct monthly forecasts.
• Support business development initiatives through development of strong relationships with existing customers.
• Monitor and analyse key performance indicators (KPIs) to measure team effectiveness and productivity.
• Use data to identify opportunities for improvement and to enhance the sales pipeline.
• Collaborate with Procurement to ensure timely product sourcing in response to clients requests and use this information to anticipate future needs.
• Take lead on core product range pricing, working closely with procurement to maintain best profit margin.
• Liaise with internal departments, such as operations and internal account support teams to ensure customer expectations are met.
• Ensure adherence to sales, finance, and legal compliance, policies and procedures.
• Manage tender and RFP process.
• Implement training and development programs to upskill the SME team.
• Contribute to digital sales transformation initiatives to enhance efficiency, reach and company image.
• Ensure that the Pipeline is kept up to date at all times and opportunities are reported accurately.
• Instill pipeline discipline around SMART next steps, accurate values and close dates and adhering to gateway sign offs.