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- Tasks: Coordinate quality tasks and support audits while ensuring excellent communication with customers and the warehouse.
- Company: Join a well-established global business with a supportive team environment.
- Benefits: Enjoy BUPA Healthcare, life assurance, eye care vouchers, and up to 27 days holiday.
- Why this job: Kickstart your career in a dynamic role with full training and growth opportunities.
- Qualifications: No experience needed; just bring your admin skills and willingness to learn.
- Other info: Perfect for those seeking their first office role in a vibrant workplace.
The predicted salary is between 24000 - 33600 £ per year.
Location: Fordingbridge
Salary: £24K
Hours: 37.5 hrs per week Monday to Friday, 8am-4.30pm, 1 hour lunch break office based
Benefits: BUPA Healthcare, 4x Life Assurance, Eye care vouchers, 22 days holiday increasing by 1 additional day per year of service at 1, 3, 5, 7, 10 years up to 27 days, free parking.
Aspire Jobs are working exclusively with our client, who are a well-established global business, who are now looking for an additional member to join their team as a Quality Support Administrator. The Quality Support Administrator is responsible for performing all quality related tasks as specified by the Director of Quality and the Quality Coordinator. This position is a full-time post and is office based. This is a new role that will see you being the key coordinator between the warehouse and customers so good communication skills are vital (both on the phone, face to face and over email).
No previous experience is needed but this role would suit someone who has either a small amount of admin experience or who is looking for their first role in an office and is willing to learn. Full training on systems and products will be given.
The successful Quality Support Administrator will have:
- A strong background within an administrative capacity with previous computer skills (MS Outlook etc)
- Excellent attention to detail
- Able to prioritise own workload and meet strict timelines
- Strong communication skills
Key Responsibilities of the Quality Support Administrator:
- Support internal audits in accordance with the internal audit plan
- Assist with audit preparation and administrative tasks in support of completed audits including participation in 3rd party audits
- Assist with aftersales customer issues and enquiries regarding product compliance
- Respond to issued tickets in a timely manner
- Support monthly review of internal measures
- Complete customer supplier evaluation questionnaires in a timely manner
- Provide administrative support for any official customer complaints
- Contribute to continuous improvement initiatives
- Support the Quality Coordinator to ensure IQS is accurate and there are no lapses in the calibration or inspection of any equipment (all sites)
- Assist the monitoring of environmental control requirements (all sites)
- Participate in the monthly review of temperature and humidity (all sites)
- Ensure weekly walk round inspections are performed
- Provide administrative support for recording KPI metrics
- Provide monthly reviews and issuance of Cycle Counts to all warehouses
- Monitor Quarantines to ensure they are dealt with in a timely manner
- Communicate to all staff any update to quality documentation
Quality Support Administrator in Fordingbridge employer: Aspire Jobs Limited
Contact Detail:
Aspire Jobs Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Support Administrator in Fordingbridge
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role requires strong communication, try role-playing common interview questions with a friend or family member. This will help you feel more confident when discussing your experiences.
✨Tip Number 3
Prepare some questions to ask at the end of your interview. This shows you're engaged and eager to learn more about the role and the company. Think about what you want to know regarding the team dynamics or growth opportunities.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. Plus, it shows your enthusiasm for the position. And remember, apply through our website for the best chance!
We think you need these skills to ace Quality Support Administrator in Fordingbridge
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Quality Support Administrator role. Highlight any admin experience you have, even if it's just a little, and showcase your communication skills. We want to see how you can fit into our team!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're interested in this role and how your skills align with what we're looking for. Keep it friendly and professional – we love a good personality!
Show Off Your Attention to Detail: Since attention to detail is key for this position, make sure your application is free from typos and errors. Double-check everything before hitting send. We appreciate when candidates take the time to present their best selves!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Aspire Jobs Limited
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Quality Support Administrator. Familiarise yourself with tasks like supporting internal audits and handling customer enquiries. This will help you demonstrate your enthusiasm and readiness to take on the role.
✨Show Off Your Communication Skills
Since this position requires strong communication skills, be prepared to showcase how you can effectively communicate both verbally and in writing. Think of examples from your past experiences where you successfully resolved issues or collaborated with others, even if it was in a different context.
✨Highlight Your Attention to Detail
Attention to detail is crucial for this role. During the interview, share specific instances where your keen eye for detail made a difference, whether in previous jobs, school projects, or personal tasks. This will show that you understand the importance of accuracy in quality support.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
