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- Tasks: Support clients through onboarding and assist with tax preparations in a dynamic environment.
- Company: Join a professional services firm that values your ideas and input.
- Benefits: Up to £38K salary, private medical insurance, 25 days holiday, and pet-friendly office.
- Why this job: Make a real impact by building client relationships and developing your career.
- Qualifications: Experience in client support, administration, and tax return preparation preferred.
- Other info: Enjoy a hybrid working option and a paid day off for charity volunteering.
The predicted salary is between 32000 - 40000 £ per year.
Location: Chandlers Ford
Salary: Up to £38K dependent on experience
Hours: Full time hours, office based but hybrid working could be a consideration.
Benefits: Parking, private medical insurance, 25 days holiday + bank holidays, with the opportunity to purchase more, bonus holiday day for Christmas Eve (if on a weekday), training, pet friendly office, paid day off to volunteer for your choice of charity.
Aspire Jobs are working exclusively with our professional services client who are now looking to recruit an experienced Client Support Executive with practice experience and specialising in client queries and administration to support the wider team. This role will guide clients through their onboarding journey and assist with tax preparations. If you have experience with client support and administration with a can-do attitude, we want to hear from you. This is an amazing opportunity to join a company that values your input and ideas, with the opportunity to build and develop your own client relationships and career.
Key Requirements of the Client Support Executive are:
- Strong background in practice, HMRC registrations, Companies House amendments, set up and onboarding.
- Confident communicator.
- Excellent administration skills.
- Experience of tax return preparation and payroll experience ideally.
- Strong organisational skills.
Key Responsibilities of the Client Support Executive are:
- Greeting clients and managing incoming calls and enquiries.
- Handling emails, post, HMRC queries and general correspondence.
- Preparing engagement letters, onboarding documents, and client files.
- Oversee client onboarding from start to finish including AML, professional clearance, agent authorisation, company secretarial appointments and set up.
- Complete tax registrations through HMRC and final submissions.
- Companies House CS01s, director amendments and company set up.
- Updating internal systems and maintaining client records.
- Managing document flow: scanning, filing, and archiving.
- Supporting accountants by scheduling meetings, gathering client information, and preparing simple reports.
- Monitoring client feedback and supporting service improvements.
- Other administrative tasks as required.
- Performing internal bookkeeping tasks (inputting invoices and receipts).
- Processing client records (sales, purchases, bank statements) under supervision.
- Tracking and recording incoming payments.
- Reconciling basic accounts (bank, supplier, petty cash).
- Strong understanding of payroll regulations, set up and ability to assist the Payroll Manager with payrolls, approvals and payslips would be advantageous.
- Experience using accounting software including TaxCalc, Iris and Moneysoft would also be advantageous.
Locations
Client Support Executive in Eastleigh, Hampshire employer: Aspire Jobs Limited
Contact Detail:
Aspire Jobs Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Support Executive in Eastleigh, Hampshire
✨Tip Number 1
Network like a pro! Reach out to your connections and let them know you're on the hunt for a Client Support Executive role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to client support and administration. Think about your past experiences and how they relate to the key responsibilities listed in the job description. Confidence is key!
✨Tip Number 3
Show off your skills! If you have experience with HMRC registrations or Companies House amendments, be ready to discuss specific examples during interviews. Highlighting your expertise will make you stand out from the crowd.
✨Tip Number 4
Don't forget to apply through our website! We want to see your application and help you land that dream job. Plus, it’s a great way to ensure your application gets the attention it deserves.
We think you need these skills to ace Client Support Executive in Eastleigh, Hampshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Client Support Executive role. Highlight your experience with client queries, administration, and any relevant tax preparation skills. We want to see how your background fits perfectly with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your can-do attitude and explain why you’re excited about joining our team. Don’t forget to mention specific experiences that relate to the job description.
Show Off Your Communication Skills: As a Client Support Executive, strong communication is key. In your application, demonstrate your ability to communicate clearly and confidently. Whether it’s through your writing style or examples of past interactions, let us see your skills in action!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at Aspire Jobs Limited
✨Know Your Stuff
Make sure you brush up on your knowledge of client support and administration, especially in relation to HMRC registrations and Companies House amendments. Familiarise yourself with the specific software mentioned in the job description, like TaxCalc and Iris, so you can confidently discuss your experience.
✨Show Off Your Communication Skills
As a Client Support Executive, you'll need to be a confident communicator. Practice articulating your thoughts clearly and concisely. Consider preparing examples of how you've successfully handled client queries or managed difficult situations in the past.
✨Demonstrate Your Organisational Skills
This role requires strong organisational skills, so be ready to showcase how you manage your workload. Bring examples of how you've effectively overseen projects or client onboarding processes from start to finish, highlighting your attention to detail.
✨Ask Thoughtful Questions
Prepare some insightful questions about the company culture, team dynamics, and opportunities for professional development. This shows your genuine interest in the role and helps you determine if it's the right fit for you.
