At a Glance
- Tasks: Assist with facilities management, reception duties, and event organisation in a dynamic office environment.
- Company: Reputable professional services firm based in Bournemouth with a collaborative culture.
- Benefits: Up to £24K salary, annual bonus, 20 days holiday plus extras, and health cash plan.
- Other info: Opportunity for growth and to connect with colleagues across two central locations.
- Why this job: Make a real impact while gaining valuable experience in a professional setting.
- Qualifications: Strong communication skills, attention to detail, and a can-do attitude are essential.
The predicted salary is between 24000 - 24000 £ per year.
Location: Bournemouth
Salary: Up to £24K + annual bonus of 5% based on company performance
Benefits: 20 days hols + Bank Holidays, Birthday off paid, Xmas shut down as extra holiday, Simply Health cash plan, staff socials, free parking permit, Death in service.
Hours: 9am-5pm Monday-Friday, 1 hour unpaid lunch, 35 hours per week, office based.
Candidates must have their own car insured for business use, should the need to use their car arise.
This includes setting up tables/chairs, liaising with outside suppliers for food and drinks from start to finish. This is NOT a "sat in front of a computer" type role but does need you to have computer skills including using Word and Excel. This will involve you making sure the kitchen area is also kept tidy. This is a real chance to make this Facilities Assistant role your own.
The role will also see you covering reception when needed, so you must look the part and be professional with strong communication skills. You will also be flexible to undertake other roles as and when needed.
The Facilities Assistant role will give you the opportunity to get to know everyone within the business at 2 different sites in central Bournemouth.
The successful Facilities Assistant will:
- Have a can-do attitude, initiative, and growth mindset
- Possess strong attention to detail and accuracy
- Have an understanding of what goes into fantastic customer/client service and your desire to want to provide a brilliant client/employee office experience, in a professional environment
- Possess high standards of professionalism
- Have strong organisational skills
- Have strong communication skills both written and verbal
- Be professionally presented
- Possess good computer skills
- Have energy and a real get up and go (this can be quite a physically demanding role)
Key Responsibilities of the Facilities Assistant:
- Learning all front of house tasks and covering reception when required, answering calls and greeting clients
- Setting up meeting rooms in their client suite and other internal meeting rooms, ensuring the rooms are always client ready and refreshments are available
- As required, greeting and accompanying clients/guests from reception up to their client suite or meeting rooms and providing refreshments
- Organising events and setting out rooms in line with requirements
- Ensuring desks are set up for new starters and cleared from leavers
- Answering tickets raised on their internal facilities' system
- When required, help the morning Receptionist open incoming post and distribute to pigeonholes
- Carrying out routine tasks, such as cleaning the coffee machines, tea towel swaps and replenishing stock where necessary
Ideally, we would love all applicants to have some office experience, however if you have worked in a customer/client service role, where providing brilliant customer service has really mattered, we'd love to hear from you too.
Facilities Assistant - Admin/Reception (Contract) in Bournemouth employer: Aspire Jobs Limited
Join our dynamic team in Bournemouth as a Facilities Assistant, where we prioritise employee well-being and growth. With competitive benefits including 20 days of holiday plus bank holidays, a birthday off, and a supportive work culture that encourages staff socials, you will thrive in an environment that values your contributions. Our commitment to your professional development and a performance-based bonus structure makes this an excellent opportunity for meaningful employment.
StudySmarter Expert Advice🤫
We think this is how you could land Facilities Assistant - Admin/Reception (Contract) in Bournemouth
✨Get Chatty at Local Community Events
Dive into local meetups or community events related to customer support. These gatherings are a goldmine for making connections and learning more about what companies like Aspire Jobs Limited value in entry-level hires. Just think of it as networking over snacks!
✨Show Off Your People Skills
Create a small digital portfolio showcasing your communication skills. You could include relevant scenarios or customer interactions—real or hypothetical. This isn't just for show; it gives hiring managers at places like Aspire Jobs Limited a taste of how you handle customer queries.
✨Leverage Internship Platforms
Don't sleep on popular internship platforms that focus on entry-level roles in customer support. Websites like Handshake can link you directly to companies looking for fresh talent. The earlier you start exploring these options, the better your chances at landing something with Aspire Jobs Limited!
✨Join Customer Support Forums
Participate in online forums and communities specifically for customer support professionals. Places like Help Scout’s community or even subreddits can give you insights into what skills are in demand. Plus, it’s a great way to network and discover hidden job opportunities at companies like Aspire Jobs Limited.
We think you need these skills to ace Facilities Assistant - Admin/Reception (Contract) in Bournemouth
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear and friendly communication is crucial. Make sure your CV highlights any previous experience where you've resolved customer queries or collaborated with a team. We love to see examples where you've turned a challenge into a positive experience!
Tailor Your Cover Letter with Enthusiasm:For an entry-level role like this one, your cover letter shouldn’t just be a summary of your CV. Instead, share why you're excited about customer support, and express your eagerness to help others. Let's see your personality shine through—tell us why you're a great fit for Aspire Jobs Limited!
Highlight Relevant Experience:Even if you haven't worked in customer support before, include any relatable experiences—like part-time jobs, volunteer work, or internships. Show us how these have equipped you with the soft skills needed to thrive in this role, like problem-solving and patience.
Keep It Simple and Straightforward:Your CV should be easy to read—no fancy fonts or excessive jargon. Use bullet points to break down your responsibilities and achievements and stick to a clean layout. This helps us quickly see your qualifications and gives a professional vibe, even for an entry-level position!
How to prepare for a job interview at Aspire Jobs Limited
✨Brush Up on Your Communication Skills
In customer support, communication is key. Practise explaining complex issues in straightforward language. You might even get role-play scenarios during the interview, so be ready to show off those skills!
✨Show Your Problem-Solving Prowess
Employers love seeing how you handle customer queries. Think of specific instances where you’ve resolved conflicts or helped someone out. Bring these scenarios to the table, as they can help demonstrate your problem-solving capabilities!
✨Familiarise Yourself with Common Tools
Get to grips with popular customer support tools like Zendesk or Freshdesk. Even if you haven’t used them before, being able to talk about them or their features can show you’re proactive about getting up to speed.
✨Express Your Willingness to Learn
As this is an entry-level position, they want to see your eagerness to grow. Highlight your adaptability and enthusiasm for customer support. Share any relevant experiences or coursework that show you’re committed to developing your skills!
