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- Tasks: Manage customer billing, process orders, and ensure smooth service delivery.
- Company: Join a reputable IT solutions provider in East Dorset with a strong industry presence.
- Benefits: Enjoy a competitive salary, free parking, and generous holiday allowance that increases with tenure.
- Why this job: Perfect for detail-oriented individuals who thrive in a collaborative and dynamic environment.
- Qualifications: Requires 3+ years of office administration experience and excellent communication skills.
- Other info: Own transport is essential due to the job location.
The predicted salary is between 23000 - 30000 £ per year.
Location: East Dorset
Hours: 8:30am - 5:00pm Monday-Friday Office Based
Salary: Circa £27K per annum dependent on experience, free parking and 23 days hols + Bank Holidays (rising to 25 days after 2 years), pension
PLEASE NOTE: DUE TO THE LOCATION OF THE ROLE, YOU DO NEED YOUR OWN TRANSPORT.
Aspire Jobs are pleased to be working on an exclusive basis with our client, a well-established and reputable IT solutions provider based in East Dorset. They are now seeking an experienced Senior Administrator who has a minimum of 3 years office administration experience, together with strong communication and customer service skills. This role would suit someone who can demonstrate superb attention to detail, who is logical in their thinking, and whom can easily recognise mistakes. You really do need to have an exceptional eye for detail. You will also be orderly and diligent and be able to communicate effectively with customers and colleagues with a proactive and problem-solving nature.
Requirements of the Billings and IT Administrator:
- Excellent administration and customer service skills
- Strong attention to detail
- Logical thinker
- Confident telephone manner
- Good with Outlook and CRM systems
- Team player
- Strong organisational skills
- Able to work well under pressure
- Methodical
- Effective and positive communicator
Responsibilities of the Billings and IT Administrator:
- Placing new orders with suppliers for Telecoms and IT services and taking over any existing services for customers
- Collaborate with internal teams, customers and suppliers to ensure timely service delivery
- Process accurate customer billing, including recurring and one-off charges
- Accurate input of order details and updates to projects/tickets
- Maintain and update billing systems and manage monthly bill runs
- Monitor and action contract renewals and service cancellations
- Dealing with any queries relevant to your role, including billing discrepancies
- Maintain a high level of process quality and consistency
- Contribute to the ongoing development of the Provisioning Team
Billings Administrator in Wimborne employer: Aspire Jobs Limited
Contact Detail:
Aspire Jobs Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Billings Administrator in Wimborne
✨Tip Number 1
Familiarise yourself with the specific IT solutions and services offered by the company. Understanding their products will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Brush up on your customer service skills, especially in handling billing queries. Prepare examples of how you've successfully resolved customer issues in the past to showcase your problem-solving abilities.
✨Tip Number 3
Since attention to detail is crucial for this role, consider preparing a short presentation or document that highlights your previous experiences where your meticulous nature made a significant impact.
✨Tip Number 4
Network with current or former employees of the company on platforms like LinkedIn. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
We think you need these skills to ace Billings Administrator in Wimborne
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in office administration and customer service. Emphasise your attention to detail and any specific achievements that demonstrate your skills.
Craft a Strong Cover Letter: Write a cover letter that addresses the key requirements of the Billings Administrator role. Mention your logical thinking, problem-solving abilities, and how you can contribute to the team. Be sure to express your enthusiasm for the position.
Showcase Relevant Skills: In your application, clearly outline your proficiency with Outlook and CRM systems. Provide examples of how you've successfully managed billing processes or resolved discrepancies in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter. Check for any spelling or grammatical errors, as well as ensuring that all information is accurate and presented clearly. Attention to detail is crucial for this role!
How to prepare for a job interview at Aspire Jobs Limited
✨Showcase Your Attention to Detail
Given the emphasis on attention to detail in the job description, be prepared to discuss specific examples from your past experience where your meticulousness made a difference. Highlight any instances where you identified errors or improved processes.
✨Demonstrate Strong Communication Skills
As the role requires effective communication with customers and colleagues, practice articulating your thoughts clearly. You might want to prepare for questions that assess your ability to handle customer queries or resolve conflicts.
✨Familiarise Yourself with Relevant Tools
Since the position involves using Outlook and CRM systems, ensure you are comfortable discussing your experience with these tools. If possible, mention any specific software you've used and how it helped you in your previous roles.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and how you handle pressure. Think of scenarios where you had to manage multiple tasks or resolve billing discrepancies, and be ready to explain your thought process and actions.
