Job Title
Repairs Inspector- Home Team
Salary
£38386.00 per annum
Hours per week
39
Contract type
Permanent
Location
Newcastle under Lyme, Staffordshire
Delivering for people, dedicated to places
The Boards of Aspire Housing and whg have agreed to move forward with plans to merge, creating a new housing association with more than 32,000 homes across the Midlands.
Find out more
aspirehousing.co.uk/whg-aspire/
About the role
We are going through an exciting period of transformation at Aspire Housing. As part of our improved way of working, we are introducing a number of new roles to support our service delivery teams.
As part of our 2026 focus and in line with our corporate plan and values, we recognise the importance of "putting the customer at the heart of what we do and getting the job right first time" for them. These new roles are an integral part of the team to meet the needs of our customers and the business.
As a Repairs Inspector, you'll play a key role in ensuring our homes are maintained to a high standard by supporting the delivery of responsive repairs services. Working closely with colleagues and contractors, you'll carry out in progress and post work inspections, including intrusive investigations (where required) to assess the quality of repairs and identify any underlying issues. You'll help deliver a customer-focused, efficient, and value-for-money service, ensuring our customers receive the high standards repairs they expect.
What You'll Need to Succeed
We're looking for someone who combines strong technical knowledge with a genuine commitment to delivering great outcomes for our customers. You'll have experience in repairs, maintenance, or construction, ideally with a extensive trade background and the ability to identify issues, assess the right solution, and ensure work is completed to a high standard.
Just as importantly, you'll share our passion for getting things right the first time, taking ownership, and providing an excellent customer experience. You'll be organised, able to prioritise your workload, confident using IT systems, and comfortable working with a range of customers, colleagues, and contractors.
A relevant trade qualification (or demostratable equivalent experience) and a full UK driving licence are essential, while experience in social housing and knowledge of damp, mould, and property compliance would be an advantage.
In return we can offer you:
- Belonging to a team who make a difference to our community and value equality, diversity and inclusion.
- 23 days holiday + bank holidays + 3 concessionary days at Christmas
- Comprehensive employee assistance programme.
- Ongoing training and development in your role.
- A full benefits and discounts platform.
- Holiday buy, tech and annual savings schemes.
- Volunteer days.
- Competitive rates of pay.
- A generous company pension scheme.
- Wellbeing and stay safe provisions to look after you at work.
Closing Date
11-Oct-2026
Interview Date
15.10-2026
This role is subject to a basic DBS check.
Who we are
Aspire Housing is a leading housing provider, property developer and place shaper based in Newcastle-under-Lyme.
Created in July 2000, we own and manage more than 9,500 homes and support around 19,000 customers across Staffordshire and Cheshire. Our profits are reinvested in new homes, in revitalising communities and in a comprehensive range of innovative support services designed to transform lives.
Putting People First has always been part of our ethos and is central to our purpose to deliver safe, decent homes and excellent housing services through our talented Aspire team.
We do this by embracing our values; by championing the customer, building togetherness, and being professional. Our values reflect what's most important to our colleagues and customers and are at the heart of Aspire.
More information can be found at www.aspirehousing.co.uk.
Perks and benefits
Work life balance
We believe that quality time outside the office is vital to our employees' satisfaction at work. That's why we encourage our managers and employees to promote a healthy work-life balance by enabling people to work flexibly, balancing the needs of the business with the needs of the individual.
Learning and development
We believe in developing all our employees. Our e-learning academy offers a range of programmes across all areas of our business from leadership and management to operations and customer service. We regularly run learning campaigns such as Dementia awareness training to support our customers and improve our services.
We value our people
We want to work with the best talent which is why we offer competitive annual leave allowance with salaries based on market rates alongside saving schemes, pensions and additional perks including child-care vouchers, health cash plans and cycle to work schemes.
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Repairs Inspector- Home Team in Newcastle upon Tyne employer: Aspire Housing Limited
Aspire Housing is an exceptional employer, recognised as one of the Sunday Times Best Places to Work, offering a supportive and collaborative work culture that prioritises employee well-being and development. With a commitment to a People First ethos, employees have access to meaningful growth opportunities while contributing to impactful change within the community through our ambitious Corporate Plan 2030. The flexibility of homeworking combined with the chance to engage in transformative projects makes this role particularly rewarding for those looking to make a difference.
