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- Tasks: Prepare and maintain vehicles for customer handover while managing office duties.
- Company: Aspire Defence Services Limited is a dynamic company supporting the armed forces.
- Benefits: Enjoy 25 days annual leave, pension plan, and access to exclusive employee perks.
- Why this job: Join a collaborative team with a focus on innovation and customer service.
- Qualifications: Health and security awareness, basic IT skills, and a full UK driving licence required.
- Other info: Tobacco-free workplace; security clearance needed before starting.
Join Our Team at Aspire Defence Service Limited (ADSL). Please make sure you read the following details carefully before making any applications.
- Salary: £23,673 per annum, tools provided, uniform etc
- Hours: 37 hours per week, no weekends.
- Location: Larkhill
Are you ready to join a dynamic team where innovation thrives? Aspire Defence Services Limited (ADSL) is seeking a passionate and results-driven Customer Support Agent to be part of our exciting journey.
What We Offer:
- Annual Leave: 25 days plus bank holidays, with the option to buy and sell holiday
- Pension Plan: Contributory Company Pension Plan matched up to 6%
- Insurance: Individual life assurance and personal accident cover
- Employee Benefits Portal: Access to private medical, private dental, discounted gym membership, and discounted shopping at over 100 brands and outlets
- Reward and Recognition: Celebrate outstanding achievements
- Employee Assistance Program: Funded program with onsite mental health first aiders
Your Role:
- To ensure White fleet and Green fleet are at the required standard for handover to the customer and to complete office duties including the preparation of paperwork, the allocation and scheduling of vehicles on maintenance tasks, the closing down of jobs and other general duties.
- Preparation of vehicles so that they are presented to customers in a clean and serviceable condition. White fleet vehicles are to be prepared to standard laid down in PAC SOR.
- Carry out pre-inspection checks and L1 maintenance jobs on Green fleet vehicles in accordance with Authority procedures.
- Planning and administrative control of external maintenance schedules, and completion of all associated documentation / systems using both business and/or customer MIS platforms.
- To issue and receipt all vehicle types using the correct documentation.
What We’re Looking For:
- Qualifications: Have Health and Security awareness. Including Excellent organisational skills. Basic IT skills would be beneficial.
- Experience: Experience of working within a small team in a customer facing environment. Ability to work under pressure and has a keen eye for detail.
- Skills: Strong communication skills across all levels, with the ability to understand customer needs and deliver exceptional service. A collaborative team player who consistently meets deadlines.
- Driving Licence: Full UK valid driving licence required.
- Security Clearance: Ability to obtain basic clearance.
Additional Information:
- Our garrisons are tobacco-free working environments.
- Security clearance is required prior to starting with us.
- We are an equal opportunities employer and do not discriminate against protected characteristics. All candidates will be given equal consideration through our established procedures.
- Please note, this vacancy may close early if we receive a high volume of applications.
Ready to Join Us? If you’re ready to take on a challenging and rewarding role, apply now and be part of our dedicated team supporting the armed forces across Hampshire and Wiltshire.
Fleet Valeter employer: Aspire Defence Services Ltd
Contact Detail:
Aspire Defence Services Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fleet Valeter
✨Tip Number 1
Familiarise yourself with the specific requirements of the Fleet Valeter role. Understanding the standards for vehicle preparation and maintenance will help you demonstrate your knowledge during the interview.
✨Tip Number 2
Highlight any previous experience in customer-facing roles, especially in a team environment. Be ready to share examples of how you've successfully worked under pressure and met deadlines.
✨Tip Number 3
Brush up on your basic IT skills, as you'll be using business and customer MIS platforms. Being comfortable with technology can set you apart from other candidates.
✨Tip Number 4
Prepare questions about the company culture and team dynamics. Showing genuine interest in how you can contribute to the team will leave a positive impression on the hiring managers.
We think you need these skills to ace Fleet Valeter
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Fleet Valeter. Review the job description carefully and highlight key skills and experiences that align with the role.
Tailor Your CV: Customise your CV to reflect the qualifications and experience mentioned in the job description. Emphasise your organisational skills, customer service experience, and any relevant IT skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific examples from your past experiences that demonstrate your ability to meet the job requirements.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is accurate and presented professionally.
How to prepare for a job interview at Aspire Defence Services Ltd
✨Research the Company
Before your interview, take some time to learn about Aspire Defence Services Limited. Understand their mission, values, and the services they provide. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Highlight Relevant Experience
Make sure to discuss any previous experience you have in customer-facing roles or working within a team. Be ready to provide examples of how you've handled pressure and maintained attention to detail, as these are key skills for the Fleet Valeter position.
✨Prepare Questions
Think of insightful questions to ask during the interview. This could be about the team dynamics, the specific responsibilities of the role, or opportunities for professional development. Asking questions shows your enthusiasm and helps you determine if the company is the right fit for you.
✨Demonstrate Communication Skills
Since strong communication skills are essential for this role, practice articulating your thoughts clearly and confidently. During the interview, listen carefully to the questions asked and respond thoughtfully, ensuring you convey your understanding of customer needs.
