Support Services Coordinator in Aldershot

Join our Team as a Support Services Coordinator at Aspire Defence Services Limited

• Annual Leave: 25 days plus bank holidays, with the option to buy and sell holiday

• Pension Plan: Contributory Company Pension Plan matched up to 6%

• Insurance: Individual life assurance and personal accident cover

• Employee Benefits Portal: Access to private medical, private dental, discounted gym membership, and discounted shopping at over 100 brands and outlets

• Reward and Recognition: Celebrate outstanding achievements

• Employee Assistance Program: Funded program with onsite mental health first aiders
  

• Manage day-to-day coordination of support service suppliers, ensuring services are delivered in line with contractual requirements and company procedures.

• Provide administrative support to the Support Services Manager, including diary management, meeting coordination, minute taking, purchase orders, and record keeping.

• Act as a key point of contact for customers, partners and suppliers, resolving enquiries, complaints and service issues professionally and efficiently.

• Maintain training records, briefing registers, operational reports, newsletters, and performance documentation.

• Support health, safety and compliance activities through audits, assessments, reporting and maintenance of supplier documentation.

• Coordinate waste, recycling and specialist disposal services across the Garrison, including monitoring service delivery and associated records.

• Support supplier performance meetings, customer communications, events, visits, and wider departmental activities as required.

• Provide cover for Office Services supervision when required and maintain stock control for stationery and commodities.

• Assist with recruitment activities and undertake additional duties as reasonably required by management.

• Qualifications: Educated to GCSE level (or equivalent) in English and Maths, with strong IT literacy and a good working knowledge of Microsoft Office. A full clean driving licence.

• Experience: Proven experience providing administrative support within a demanding, performance-driven environment. Experience managing stakeholders, handling customer enquiries, and supporting operational service delivery is essential. The ability to work flexibly, use initiatives and maintain high standards of organisation is required.

• Skills: Excellent verbal and written communication skills, strong relationship-building abilities and a professional, discreet approach to confidential information. Highly organised, proactive and able to prioritise workloads effectively, with a positive can-do attitude and strong problem-solving capability.
  

• The Garrisons are tobacco-free working environments.

• Security clearance is required prior to starting with us.

• We are an equal opportunities employer and do not discriminate against protected characteristics. All candidates will be given equal consideration through our established procedures.

• Please note, this vacancy may close early if we receive a high volume of applications.