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- Tasks: Manage service requests and schedule maintenance jobs in a busy helpdesk environment.
- Company: Facilities management recruitment firm with a focus on client satisfaction.
- Benefits: Salary between £26,000-£28,000, 31 days annual leave, and a 40-hour work week.
- Why this job: Join a dynamic team and enhance your problem-solving skills while ensuring excellent client communication.
- Qualifications: Experience in a helpdesk role with strong organisational skills.
- Other info: Great opportunity for career growth in facilities management.
The predicted salary is between 26000 - 28000 £ per year.
A facilities management recruitment firm seeks an experienced Helpdesk Coordinator in Motherwell. The ideal candidate has strong problem-solving and organisational skills, with proven experience in a busy helpdesk environment.
Responsibilities include:
- Managing service requests
- Scheduling maintenance jobs
- Ensuring excellent client communication
This role offers a salary between £26,000 and £28,000, a 40-hour work week, and 31 days of annual leave.
Facilities Helpdesk Coordinator — CAFM & SLA Expert in Motherwell employer: Aspirare Recruitment
Contact Detail:
Aspirare Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Helpdesk Coordinator — CAFM & SLA Expert in Motherwell
✨Tip Number 1
Get to know the company inside out! Research their values, recent projects, and any news related to them. This way, when you chat with them, you can show off your knowledge and enthusiasm for the role.
✨Tip Number 2
Practice your problem-solving skills! Think of examples from your past experiences where you’ve tackled challenges head-on. Being able to share these stories will demonstrate your ability to handle the busy helpdesk environment they’re looking for.
✨Tip Number 3
Don’t underestimate the power of communication! Prepare to discuss how you’ve maintained excellent client relationships in previous roles. Clear and effective communication is key in facilities management, so be ready to showcase your skills.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate candidates like you who are eager to join our team and make a difference.
We think you need these skills to ace Facilities Helpdesk Coordinator — CAFM & SLA Expert in Motherwell
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in helpdesk environments and showcases your problem-solving skills. We want to see how you've managed service requests and scheduled maintenance jobs in the past!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Facilities Helpdesk Coordinator role. Share specific examples of your organisational skills and client communication prowess.
Show Off Your Communication Skills: Since excellent client communication is key, make sure your application reflects this. Use clear and concise language, and don’t hesitate to demonstrate your ability to handle queries effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Aspirare Recruitment
✨Know Your CAFM Systems
Make sure you brush up on your knowledge of Computer-Aided Facilities Management (CAFM) systems. Be ready to discuss your experience with specific software and how you've used it to streamline helpdesk operations in the past.
✨Show Off Your Problem-Solving Skills
Prepare some examples of challenging situations you've faced in a busy helpdesk environment. Highlight how you approached these problems, the solutions you implemented, and the positive outcomes that followed.
✨Master Client Communication
Since excellent client communication is key for this role, think about times when you successfully managed client expectations or resolved conflicts. Be ready to share these stories to demonstrate your interpersonal skills.
✨Organise Your Thoughts
Given the organisational skills required, practice articulating how you prioritise tasks and manage multiple service requests. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly and effectively.
