Customer Service Advisor - 6 Months FTC

Customer Service Advisor – Financial Services (Hybrid)

Make sure to read the full description below, and please apply immediately if you are confident you meet all the requirements.
Central Liverpool | £27,000 basic | 6-Month FTC | Immediate Start

Are you an experienced customer service professional looking for your next opportunity within the financial services sector? We’re looking for a motivated and proactive Customer Service Advisor to join our team in the heart of Liverpool.

This is a fantastic chance to join a reputable financial services organisation on a 6-month fixed-term contract with an immediate start available. You’ll be the first point of contact for customers, providing outstanding service and ensuring every interaction is handled with care and professionalism.

What you’ll be doing:

Handling inbound calls from customers, resolving queries and providing information

Acting as the first point of contact for all customer enquiries

Accurately updating and maintaining records in our CRM system

Delivering a high-quality customer experience in line with company standards

What we’re looking for:

Proven customer service experience within the financial services sector

Strong communication skills and a genuine passion for helping people

Good attention to detail and ability to manage multiple tasks

Comfortable working in a fast-paced environment

What’s on offer:

£27,000 basic salary

6-month fixed-term contract with an immediate start

Hybrid working – 2 days per week from home

Opportunity to work with a supportive and professional team in Central Liverpool

If you’re ready to take on a rewarding role where you can make a difference to customers every day, we’d love to hear from you.

Apply now to secure an immediate interview.

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