At a Glance
- Tasks: Manage customer orders and support the sales team in a busy environment.
- Company: Leading UK metal stockholder with a collaborative team culture.
- Benefits: Competitive salary, quarterly bonus, 25 days leave, and pension scheme.
- Other info: Great progression opportunities in a dynamic work environment.
- Why this job: Join a forward-thinking company and develop your career in administration.
- Qualifications: 2-3 years admin experience and strong attention to detail required.
The predicted salary is between 26800 - 26800 £ per year.
Location: Avonmouth, Bristol
Salary: £26,800 per annum + quarterly profit share bonus
Are you highly organised, detail-oriented, and looking to build your career within a fast‑paced commercial environment? Our client, a leading UK metal stockholder, is looking for a motivated Administrator to join their Bristol team. This is a fantastic opportunity for someone with strong administration skills who enjoys working in a busy environment and wants to develop within a well-established business.
Responsibilities
- Process and manage customer orders accurately and efficiently.
- Review and process up to 100 orders per day, ensuring all paperwork matches correctly before sending to the warehouse team.
- Liaise closely with the Warehouse Manager and internal teams regarding complex or urgent orders.
- Book incoming materials onto the internal system, including stock transfers between branches.
- Maintain accurate records of orders, stock movements, and customer information.
- Support the accounts function by allocating payments using the company's internal system.
- Assist the sales team with processing orders, delivery notes, and maintaining accurate paper trails.
- Handle occasional customer queries via phone and email.
- Ensure all administration tasks are completed accurately and within required timeframes.
Requirements
- 2-3 years' previous administration experience preferred.
- Strong attention to detail and accuracy.
- Ability to work efficiently in a fast‑paced environment.
- Strong computer literacy and confidence using internal systems.
- Excellent organisational and communication skills.
- Self‑motivated, reliable, and able to manage workload effectively.
Benefits
- £26,800 per annum + quarterly bonus.
- 25 days annual leave + bank holidays.
- Pension scheme with 8.7% employer contribution after 1 year of service.
- Monday to Friday, 08:30 - 17:30.
- Join a forward‑thinking and well‑established company.
- Collaborative team culture with clear progression opportunities.
Administrator in Bristol employer: Aspion
Join a leading UK metal stockholder in Avonmouth, Bristol, where your organisational skills will thrive in a collaborative and fast-paced environment. With a competitive salary of £26,800 per annum plus quarterly bonuses, you will enjoy 25 days of annual leave, a generous pension scheme, and clear opportunities for career progression within a supportive team culture. This is an excellent opportunity to develop your administration career in a well-established company that values its employees.
StudySmarter Expert Advice🤫
We think this is how you could land Administrator in Bristol
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Aspion. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Aspion before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Administrator in Bristol
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Aspion:Your cover letter is your chance to shine! Tell us why you want to work at Aspion specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Aspion!
How to prepare for a job interview at Aspion
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
