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- Tasks: Support daily logistics and customs operations while leading a dynamic team.
- Company: Join a leading logistics company known for innovation and collaboration.
- Benefits: Enjoy a competitive salary, flexible working options, and opportunities for growth.
- Why this job: Make a real impact in a fast-paced environment with a customer-first mindset.
- Qualifications: Experience in freight forwarding, strong leadership, and excellent communication skills required.
- Other info: Be part of a culture that values transparency and continuous improvement.
The predicted salary is between 28000 - 32000 £ per year.
Assistant Logistics & Customs Manager
Freight Forwarding & Customs Sector
Runcorn
GBP35,000 – GBP40,000 (flexible depending on experience)
A leading logistics company is seeking a proactive and dynamic Logistics & Customs Assistant Manager to support the day-to-day operations of their Logistics, Freight Forwarding, and Customs team. This is an exciting opportunity for someone with strong leadership skills and a customer-first mindset to make a real impact in a fast-paced, multi-site environment.
This role offers a diverse and hands-on remit, acting as the deputy to the Logistics & Customs Manager and stepping up in their absence. It combines operational oversight with strategic input across logistics, customs, and customer service.
The successful candidate will be responsible for managing relationships with both customers and third-party logistics providers, identifying opportunities for service improvement, and supporting business development. Strong leadership is essential, with the ability to supervise staff, manage workload distribution, and foster a high-performance culture.
The Candidate;
- Previous experience within a freight forwarding or customs leadership position
- Proven track record in customer relationship management.
- Experience in supply chain or logistics operations (bulk sectors desirable).
- Previous team management or supervisory experience.
- Strong organisational and time management skills.
- Ability to remain calm under pressure and problem-solve effectively.
- Excellent communication and people management skills.
- Commercial awareness and ability to identify growth opportunities.
- Confident using logistics systems and reporting tools.
Duties and Responsibilities;
- Ensure seamless delivery of logistics and customs services to customers.
- Support and guide the team to maintain high standards of service and compliance.
- Act as the key point of contact for bulk, steel, customs, and automotive customers when required.
- Oversee account management and workload distribution within the team.
- Identify and follow up on new business opportunities in collaboration with the commercial team.
- Liaise with ports, transport providers, and rail operators to ensure smooth operations.
- Monitor and improve service margins, resolve invoice queries, and optimise efficiencies.
- Maintain accurate customs, VAT, storage, and discharge reports.
- Drive continuous improvement across systems and processes.
- Support the use of IT systems for planning, delivery, and performance tracking.
If you have Forwarding Experience and would like to be considered for this opportunity, please apply via the link.
At Aspion, our core values have been built around the importance of transparency, innovation, passion and collaboration. As such, we are committed to open communication and the protection of your privacy. We have updated our policies in line with new General Data Protection Regulation laws to make it easier for you to understand how we collect, store and handle your data These can be viewed on our website.
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Assistant Logistics & Customs Manager employer: Aspion
Contact Detail:
Aspion Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Logistics & Customs Manager
✨Tip Number 1
Familiarise yourself with the latest trends and regulations in logistics and customs. This knowledge will not only help you during interviews but also demonstrate your commitment to staying updated in a fast-paced industry.
✨Tip Number 2
Network with professionals in the freight forwarding and customs sector. Attend industry events or join relevant online forums to connect with potential colleagues and learn about unadvertised job opportunities.
✨Tip Number 3
Prepare to discuss specific examples of how you've improved service delivery or managed customer relationships in previous roles. Being able to articulate your successes will set you apart from other candidates.
✨Tip Number 4
Showcase your leadership skills by highlighting any experience you have in team management or project oversight. Be ready to explain how you foster a high-performance culture and support your team in achieving their goals.
We think you need these skills to ace Assistant Logistics & Customs Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in logistics, freight forwarding, and customs management. Use specific examples that demonstrate your leadership skills and customer relationship management.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the logistics sector and your proactive approach. Mention how your previous experiences align with the responsibilities of the Assistant Logistics & Customs Manager role.
Highlight Key Skills: Emphasise your organisational, time management, and problem-solving skills in your application. These are crucial for managing workloads and maintaining high service standards in a fast-paced environment.
Showcase Commercial Awareness: Demonstrate your understanding of the logistics industry and your ability to identify growth opportunities. This could be through mentioning past successes or ideas you have for improving service delivery.
How to prepare for a job interview at Aspion
✨Showcase Your Leadership Skills
As the role requires strong leadership, be prepared to discuss your previous experiences in managing teams. Share specific examples of how you've motivated staff and fostered a high-performance culture.
✨Demonstrate Customer Relationship Management
Highlight your experience in managing customer relationships. Be ready to provide examples of how you've improved service delivery or resolved customer issues effectively.
✨Understand the Logistics Landscape
Familiarise yourself with the logistics and customs sector, especially in freight forwarding. Research current trends and challenges in the industry to demonstrate your commercial awareness during the interview.
✨Prepare for Problem-Solving Scenarios
Given the fast-paced nature of the role, prepare to discuss how you handle pressure and solve problems. Think of specific situations where you've successfully navigated challenges in logistics or customs operations.
